Life And Health Insurance Professional

Pay: From $21.00 per hour + Commissions IMPORTANT!!!- MUST HAVE 2026 FFM Certification to start!

Job description:
ACA Health Insurance Agent to join our telesales team, working inbound and outbound calls with individuals shopping for coverage through the Affordable Care Act Marketplace. This is a licensed sales role: the agent assesses each caller's eligibility and subsidy options, recommends the right plan, and closes the enrollment during the call. Success means consistently meeting enrollment and quality targets while delivering a compliant, customer-first sales experience.
Key Responsibilities
Handle a high volume of inbound and outbound calls with consumers seeking ACA Marketplace health coverage
Conduct needs assessments to determine subsidy eligibility (APTC/CSR) and household circumstances
Present and compare available Marketplace plans clearly, matching coverage to the caller's budget and needs
Guide callers through enrollment from quote to completed application, ensuring accuracy of all information submitted
Meet or exceed daily/weekly call volume, conversion, and enrollment quality benchmarks
Maintain compliance with CMS Marketplace guidelines, TPMO disclosure requirements, and call recording/documentation standards
Accurately document every interaction in the CRM/quoting platform
Stay current on carrier plan changes, network updates, and Open/Special Enrollment Period rules
Handle objections professionally and escalate complex cases as needed
Qualifications & Requirements

• Active state Health/Life insurance license required (or ability to obtain before start date)
• Current, or able to complete, ACA Marketplace (CMS) certification and applicable carrier certifications
• 1+ year of telesales, call center, or insurance sales experience preferred
• Proven track record of meeting sales quotas in a fast-paced, metrics-driven environment
• Strong phone presence with excellent listening, communication, and objection-handling skills
• Comfortable navigating multiple systems (CRM, quoting engine, carrier portals) simultaneously on live calls
• Reliable high-speed internet and basic computer literacy
• High school diploma or equivalent required

Dental insurance
Health insurance
Vision insurance
Work from home

Experience:

~ ACA or Medicare: 1 year (Required)

License/Certification:

• Health Insurance License (in your resident state) (Required)
• 2026 FFM Certification (Required)