Healthcare UX writer

UX Writer

The Atria Health Institute is a membership-based primary and specialty health care practice with a focus on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care for Atria members and their families. All care, including primary care, advanced screening and diagnostics, urgent care, specialty care, 24/7 home visits, and imaging is included in members' annual fee.

Our mission is to make healthspan and lifespan equal for all by translating science into medicine in real-time, all while bringing humanity back into health care. Delivering such robust, personalized, and preventive health care is complex and requires a team-wide dedication to excellence.

The words on our app, in our notifications, across our onboarding flows, and throughout our member portal are part of how we deliver on our promise of exceptional, human-centered care.

We're looking for a UX Writer to own the language that lives across our app, portal, and other digital products. You'll sit at the intersection of brand and product — bringing Atria's voice to the places where members engage with us most directly.

Craft clear, purposeful microcopy across our app and digital surfaces — from onboarding flows and navigation labels to error states, tooltips, push notifications, and empty states. This includes motivating and explanatory copy — the in-app language that contextualizes health data, introduces features, and helps members understand what they're seeing and why it matters.

Partner closely with product designers and engineers to ensure that in-product language is consistent with Atria's brand voice — warm, authoritative, and never unnecessarily clinical. You are responsible for the voice of the brand inside our products.

Build and maintain our content system. Develop and document UX writing guidelines, voice and tone frameworks, and content patterns that keep our language consistent as our product grows.

Work closely with the content, product, design, legal, and ops teams to ensure alignment between what we say in our product and what we say everywhere else.

AI is becoming a meaningful part of how health data is recorded, interpreted, and communicated. You'll help ensure that AI-assisted outputs feel consistent with Atria's voice and earn member trust. Whether that means writing prompts, editing outputs, or building guardrails into our content system, you'll be one of the people figuring out what responsible AI communication looks like in a health care context.

Like everyone on our team, you'll take on projects outside your immediate scope.