shift Crew Team Member

Crew Member
The Crew Member position is responsible for delivering excellent guest service, preparing food and beverages according to Brand standards, and supporting daily restaurant operations. Crew Members work collaboratively with management and fellow team members to ensure a clean, efficient, and welcoming environment for guests. This role serves as a foundational position within the organization and provides opportunities for skill development and advancement into leadership roles.
Key Responsibilities

Greet and serve guests in a friendly, professional, and timely manner
Prepare food and beverages in accordance with Dunkin' & franchisee standards
Accurately operate point-of-sale systems and handle cash transactions
Maintain food safety, sanitation, and cleanliness standards at all times
Support speed of service and order accuracy goals
Follow all company policies, procedures, and safety guidelines
Assist with opening, closing, cleaning, and stocking duties as assigned and directed by a Managers or Management
Work effectively as part of a team and support fellow employees during shifts
Performance Expectations

Demonstrate reliability, punctuality, and accountability
Maintain a positive attitude and professional demeanor
Follow direction from Managers on Duty and Restaurant Management
Communicate effectively with guests and team members
Participate in required training and development activities
Qualifications & Requirements

Ability to work in a fast-paced environment
Basic math and cash-handling skills
Strong teamwork and communication skills
Willingness to learn and follow established procedures
Ability to multitask and adapt to changing priorities
Physical Demands / Working Conditions

Standing for extended periods of time
Repetitive motions including bending, reaching, and lifting
Lifting items up to 20 lbs
Working in a quick-service restaurant environment
Advancement Opportunities

Crew Members may be eligible for cross-training and advancement opportunities, including Manager on Duty, and Restaurant Management roles, based on performance, business needs, and availability.
Crew Members are eligible to receive credit card tips - increasing their average hourly rate.