Senior Phlebotomist Full Time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Under general supervision, the Senior Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Senior Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.

Schedule: Office is open seven days a week, 365 days a year. This is the main office; you will be required to travel 100% of the time to the other Optum Draw Satellites

Venipuncture and specimen collection:

• Process and prepare specimens for testing and transport
• Troubleshoot and resolve issues related to specimen collection, testing, and equipment
• Give proper patient collection instructions (i.e. urine collection, stool collection, etc.)
• Instruct patients in post-phlebotomy care
• Properly dispose of bio-hazardous and sharps materials
• Obtain specimens for microbiology testing
• Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies
• Perform waived and moderate complexity laboratory testing:
• Performs both waived and moderate complexity laboratory testing, including microscopy
• Perform quality control and calibration procedures to ensure the accuracy and reliability of test results
• Participate in quality assurance and quality control activities including proficiency testing
• Follow The Optum Clinic lab procedures and guidelines
• Follow the Calling Critical Value policy

* Customer Experience:

• Interact with patients and healthcare providers in a professional and compassionate manner
• Competent and efficient phone skills
• and (c) respond openly and appropriately to feedback regarding performance from a supervisor
• Performs all duties in a manner that promotes and supports the Core Values of The Everett Clinic
• Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction
• Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements
• Ensures confidentiality of patient information by following HIPAA guidelines and TEC policies
• Attends training to meet job position requirements and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations
• Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

High School Diploma/GED (or higher)

• Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner
• Completion of a Phlebotomy Certificate program through an accredited school
• Intermediate level of proficiency with Microsoft Office and demonstrates solid computer skills
• Ability to work a flexible 40-hour week scheduled to include:
• Monday through Sunday between 6:30 am to 7:00 pm
• Access to reliable transportation and travel 100% of the time to the other draw locations within Optum

2+ years of blood draw experience

• 2+ years of blood draw experience, Knowledge of laboratory information systems and electronic medical record
• Documented training program to include all elements of CLIA regulation 42CFR
• Knowledge of medical terminology, anatomy and physiology
• Knowledge of laboratory information systems and electronic medical record
• Proven ability to troubleshoot and resolve issues related to specimen collection, testing, and equipment
• Proven ability to work with a diverse patient population, including infants, children, adults, and geriatric patients
• Thorough understanding of phlebotomy techniques, procedures, and safety protocols
• Knowledge of waived laboratory testing, including sample preparation and analysis, quality control, and troubleshooting
• Demonstrated ability to work well with health care providers
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Must be able to run during an emergency

• Must be able to frequently use hands and fingers to handle, grasp or feel objects, tools, controls, and medical or office equipment
• Must have a level of visual acuity to see details of objects from near and far, see differences between colors, shades, and brightness, and determine the distance between objects. May have periods of prolonged sitting in connection with telephone or computer usage
• Must be able to coordinate the movements of several body parts, such as arms and legs, while the body is moving
• Must demonstrate proper body mechanics to support physical activity for long periods without getting tired or out of breath
• The work environmental characteristics described here represent those employee encounters while performing the job's essential functions
• Can have frequent exposure to communicable/infectious diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinical environment. Typical office conditions and noise levels are usually quiet. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace.