Technical/Network Support

As a Tier 3 Network Operations Technician you will serve as a senior technical resource responsible for supporting and maintaining enterprise network infrastructure. You will troubleshoot and resolve issues ranging from end-user connectivity concerns to complex enterprise-wide network incidents. Working closely with the NOC NetOps Tier 2 and fellow NetOps Tier 3 technicians you will execute break/fix activities implement configuration changes and diagnose routing and switching issues across the network environment. Additionally you will design engineer and deploy network solutions of varying complexity to support customer requirements enhance operational capabilities and achieve mission objectives.
Perform approved network changes including port configurations VLAN assignments ACL implementations route advertisements and standards compliance activities.
Diagnose analyze and resolve complex network issues by identifying root causes and implementing effective solutions.
Execute network deployments installations upgrades and technical refresh initiatives across geographically dispersed locations.
Work independently and collaboratively within small teams while requiring minimal supervision.
Design and implement network solutions perform maintenance activities and provide advanced troubleshooting support for production environments.
Lead the investigation of complex technical problems utilizing detailed data collection analysis and troubleshooting methodologies to identify and resolve issues.
Apply creativity innovation and sound technical judgment to achieve customer objectives and operational requirements.
Demonstrate experience troubleshooting and supporting GRE tunnels VPN technologies and VRF implementations within enterprise network environments.

CCNA

Active TS/SCI with CI Poly or TS/SCI security clearance with ability to obtain a CI poly prior to starting
Familiar with both Cisco and Juniper network equipment
Bachelors 5 Yrs
PhD 1 Yrs
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity pregnancy national origin age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the companys affirmative action plan for protected veterans/individuals with disabilities or our policy statement please email . If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail . This mailbox is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails left for other purposes such as following up on an application or technical issues not related to a disability will not receive a response.

Disclaimer: This position offers a wage or salary range based on market data and internal pay policies. Any voluntary disclosure of prior wage information may be considered to support a higher offer but will not be used to justify a lower offer.

The Bison Group offers benefit options including medical dental vision life disability insurance and accrued PTO including vacation sick leave and holidays.

market data business considerations internal equity and any applicable legal or bargaining agreements (if any).