IT Helpdesk / Junior Sysadmin

Que Technology Group, Inc., is seeking a Junior System Administrator to provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities.

Responsibilities include, but are not limited to:

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT system

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization and perform system capacity analysis and planning

Required Qualifications:

Bachelor of Science in technical discipline. Additional five years of experience may be considered in lieu of degree.

At least three (3) years of experience as a System Administrator in programs and contracts of similar scope, type and complexity.

DoD 8570 IAT II level certification.

Security Clearance:

TS/SCI with polygraph required. Most recent polygraph in the last seven (7) years required.

BENEFITS:

Competitive salary

Company Medical/Dental/Vision plans - Company paid

Short-term Disability, Long-term disability and Life Insurance - Company paid

Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses

Vacation / Personal days granted at 25 days per year

Paid Federal Holidays - 11 days

$5,000 Annual Professional Development Fund plus 40 paid hours if in class

401K with 6% company match; all contributions are immediately vested by Employee

Employee will be paid a bonus of $10,000 per employee hired based on their referral

Up to 3 paid Code Red days due to customer closure

Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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