Head of Project Management

Project Manager II

Our client, an IT Services and Consultant company, is looking for a Project Manager II for their Jacksonville, FL / Hybrid location.

Senior individual contributor and SME delivering FIS imaging and distributed capture solutions (DLM, DLC, ImageCentre, DirectLink) for banking and financial institution clients

Leads small projects independently as both Project Manager and Technical Analyst; serves as lead Technical Analyst on larger, complex, multi-product engagements

Subject Matter Expert (SME) status required — brings deep platform expertise, cross-team solutioning ability, and independent judgment to every engagement

must maintain strong communication, stakeholder management, and relationship skills with US-based clients

Deep understanding of teller and distributed capture workflows and deposit lifecycle management

Deposit settlement, balancing, and exception handling across distributed capture platforms

Platform & Application Knowledge

DLM (Distributed Capture Management) — SME-level knowledge; configuration, troubleshooting, and client solutioning

installer, configuration, and multi-version knowledge

DirectLink — SME resource with focus on product-to-product migrations and add-on/work order projects

Cross-platform integration awareness; ability to scope and deliver multi-product implementations

Project & Client Management

Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst

Lead Technical Analyst on large, multi-product, cross-functional implementation engagements

Manage scope, escalations, and client expectations through go-live and stabilisation phases

serve as escalation point within the delivery team

Strong to excellent SQL knowledge — querying, data validation, troubleshooting, and implementation support

Deposit settlement and balancing knowledge across distributed capture environments (DLM/DLC profiles)

Requirements gathering, gap analysis, and technical solutioning; add-on and work order technical project execution

SME-level depth expected — able to mentor, cross-train, and provide guidance to junior analysts

minimal supervision required

Excellent growth and advancement opportunities