Transportation Dispatcher / Logistics

Dispatcher

About Proficient Auto Logistics Proficient Auto Logistics (PAL) is a leading specialized freight company focused on providing auto transportation and logistics services. As a combined entity, we operate one of the largest auto transportation fleets in North America with over 1200 trucks, 55 terminal locations and 800 employees, a majority of whom are drivers. We offer a broad range of auto transportation and logistics services, primarily focused on transporting finished vehicles from automotive production facilities, marine ports of entry, or regional rail yards to auto dealerships around the country. We have developed a differentiated business model due to our scale, breadth of geographic coverage, and embedded customer relationships with leading auto original equipment manufacturing companies (OEMs). Job Summary We are seeking an energetic, detail-oriented and organized dispatcher to join our operations team in Greer, SC. The Dispatcher is responsible to coordinate professional Auto Haulers across the region with accuracy, courtesy, and superb service, which allows both the driver and company to maximize their revenue and earnings potential. Serve as first point of contact for Auto Haulers and manage all aspects of the dispatch process which ranges from load assignment to delivery and any issues that may arise during the process.
Maintain a constant line of communication and positive professional relationships with internal and external customers.
Monitor all driver's daily activities and current orders to confirm accurate pick-up and delivery and prepare the driver's daily deliveries in accordance with customer requirements.
Excellent customer service and resolution skills.
Relationship building skills.
College degree preferred and/or two years of logistics experience in a trucking environment.
Intermediate proficiency in Microsoft Word, Excel, Outlook, and Internet.