Hospitality Attendant (Seasonal)

Towne Park Lot Attendant

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. The lot attendant is responsible for accurately collecting and reconciling revenue and parking reports while providing exceptional hospitality services in an attentive, friendly and efficient manner to all guests during their entire stay. The lot attendant is also responsible, when stacking is necessary, for properly parking and retrieving guest vehicles while exhibiting standards of exceptional customer service. The lot attendant, when required, is also responsible for upholding sites management teams parking policy and procedures.

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Uses proper Towne Park phone etiquette. Stands while serving guests.- Maintains the security of customer financial and identifying information.- Collects data in accordance with parking operations, if applicable.-Accurately completes shift report. Competently operates equipment (i.e., register, gate, POS, credit card machine, etc.).-Obtains information about daily events and rates to be charged. Secures guest keys immediately after each interaction. Maintains claim checks and guest folio archives. Produces guest vehicle inventory for billing purposes.-High school diploma or general education degree (GED); Work Experience:

One to three months related experience and/or training; Knowledge of customer service

Customer service experience preferred

Register/Computer experience preferred

Must be able to read and write standard English language

ability to perform these operations using units of American money and weight measurement, volume and distance

Errors in judgment could affect the smooth and efficient operation of the department.

Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay for this position is $18.00 per hour.

Employees are also able to enroll in the company's 401k retirement savings plan.

Seasonal and temporary roles are not eligible for benefits outlined above.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Travel

Travel of up to 5% may be required.