Phlebotomist/Full Time-Flexible Hours- Monday -Friday

Position Summary
Florida Medical Clinic Orlando Health

Job Title: Phlebotomist FULL TIME

Schedule Hours: Monday - Friday 8:15am - 5:15pm

Department: Lab

Location: 38111 Market Square Drive Zephyrhills FL

Position Summary:

This position is expected to function independently or with minimal supervision in all laboratory areas and duties including but not limited to, performing phlebotomy, specimen processing, and clerical duties, all of which are to be performed in a timely and efficient manner. Display competence in performing all the job expectations described within this job description.

Benefits

Education & Career Growth - Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

Health & Wellness - Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

Financial & Retirement - Up to 5% employer match on retirement contributions.

Work-Life Balance - Four weeks of paid parental leave, PTO, and flexible leave options.

Family & Pet Support - Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities
Essential Functions

Front Office Functions

Performs Start duties prior to opening Lab

Adds tests for add-ons and handles recollects or Properly charges STATs to HMO’s

Copies of insurance cards

Uses proper stamps on orders such as FROZEN, LabCorp, Quest

Prints daily logs

Petty Cash

Faxes reports from previous day

Handling of drug screens collections

Quotes lab prices

Making deposits

Print labels for requisitions and specimens

Properly obtains ABN forms for Medicare patients

Obtains orders from Intergy or patients

Obtains and uses valid diagnosis codes

Properly identification of patients

Collects any monies from patients and issue receipts

Challenges ambiguous orders and handles according to protocol, and taking takes verbal orders

Verify patient insurance information

Provide services for patients and doctors’ offices such as lab results

Directs incoming faxes to correct personnel

Answers phone and assists callers, properly transfers calls

Properly calls or faxes any panic or stat results to appropriate provider per written protocol

Quantity/Timeliness of work that produces optimal productivity

Performing tasks with minimal errors.

Understands and must know how to perform assigned tasks.

Ability to master and understand new work routines in this area.

Degree and willingness to put forth in performing these tasks.

Phlebotomy

Verify orders and requisitions match, checking all test

Ensures ABN is properly filled out and signed

Labels specimens properly

Supplies proper information on requisitions pertaining to drawing such as Date, time, initials, number and type of tubes drawn

Able to draw 6 patients an hour (35 to 40 patients per day)

Rarely needs a butterfly to draw patients. (Ask assistance before using a butterfly)

Keeps requisitions filed in folder and assists with preparing the folders for scanning

Provides phlebotomy services to doctor’s offices when needed such as Special Procedures and Family Practice

Back Office

Prepares reports for distribution

Loads any specimens passed through

Supplies missing billing information such diagnosis to remote labs

Works internal billing charges, no more than 3 days behind

Keeps daily requisitions filed correctly and neatly

Works outstanding tests report for LabCorp and Quest

Works error logs for LabCorp and Quest

Retrieves results and transmit requisitions when needed

Directs incoming mail to correct personnel

Performs mail-outs daily, obtaining correct addresses for outside providers

Processing Specimens

Properly spin down specimens when needed, checking for fibrinogen and clots

Pour off any specimens needed for special transport tubes

Prepare specimens for transportation with couriers

Distributes and handles STATs according to protocol

Performs “Clean-outs” in Flex-e Suite

Inventory

Keeps accurate Inventory of supplies

Distributes supplies to remote labs such as in-house tubes/patients with instructions

Keeps supply area neat and clutter free

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.

Maintains compliance with all Orlando Health policies and procedures.

Performs all other duties as assigned.

Computer Utilization

Knows how to look up results and print in Intergy, Flex-e Suite, LCM Knows how to print patient demographic sheets and insurance cards

Can load insurances into Intergy and set proper coverage

Create requisitions in Clinicians for LabCorp, Quest, LIS

Can perform Result retrieval and transmissions

Able to print billing reports or work lists for STAT, MAIL, and Fax logs

Performs “Clean-outs” in Flex-e Suite

Able to register a new patient in Intergy or make changes to existing information

Properly loads drug studies

Other Related Functions

Maintains an organized and clean work area

Places phones on and off service at the appropriate times

Participates in maintenance of office supplies

Performs other incidental and related duties as required and assigned

Travel to different FMC locations as needed

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.

Maintains compliance with all Orlando Health policies and procedures.

Performs all other duties as assigned.

Qualifications
Education/Training

High School Graduate of equivalent required.

Licensure/Certification

Phlebotomist Certification

Experience

Minimum of 1 year phlebotomy experience

Strong customer service orientation

Excellent telephone etiquette

Strong computer proficiency

Strong team player

Excellent Phlebotomy skills.

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.

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