Phlebotomy/Phlebotomist (Healthcare)

Job Title: Phlebotomist II

Position Type: Contract – 4 Months

Location: Huntersville, NC 28078

End Date: December 31, 2026

Schedule: Monday – Friday | 8:00 AM – 12:00 PM | Weekdays | 20 Hours/Week

Job Summary:

The Phlebotomist II / Patient Services Representative II (PSR II) is responsible for providing high-quality patient service while performing accurate and safe blood specimen collection. This position involves direct patient interaction, specimen processing, patient identification, documentation, and maintaining a professional and confidential environment.

The successful candidate may work in a Patient Service Center, physician office, or other assigned locations based on business needs.

Key Responsibilities:

Perform venipuncture, Pediatric, geriatric, and capillary blood collections safely and accurately.

Collect and process clinical and forensic specimens according to established procedures.

Verify patient identification, demographics, initials, and required information.

Obtain patient signature after venipuncture to verify that specimens are properly labeled in the patient's presence.

Prepare and label specimens for laboratory testing while maintaining specimen integrity.

Maintain accurate records, documentation, and required paperwork.

Provide professional, compassionate, and customer-focused service to patients.

Explain collection procedures clearly and create an atmosphere of trust and confidence.

Maintain patient confidentiality and accuracy of patient information.

Follow all company Policies & Procedures, Employee Health & Safety requirements, dress code, and quality standards.

Maintain a clean, safe, and professional work environment.

Work independently with minimal supervision while meeting daily productivity and quality expectations.

Handle multiple priorities effectively in a fast-paced, high-volume environment.

Travel between Patient Service Centers and in-office phlebotomy locations as required.

Support staffing needs, including schedule flexibility, overtime, weekends, holidays, and on-call assignments when required.

Demonstrate strong communication, teamwork, adaptability, and customer-service skills.

Promote a positive image of the organization to patients, clients, employees, and the public.

Required Qualifications:

• High school diploma or equivalent – Required.
• 1–3 years of phlebotomy experience required.
• Experience with pediatric, geriatric, and capillary collections required.
• Strong venipuncture and specimen collection skills.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Strong attention to detail and ability to follow established procedures.
• Ability to make sound decisions and exercise good judgment.
• Strong communication and interpersonal skills.
• Ability to handle multiple priorities in a high-volume setting.
• Basic keyboard and data-entry skills.
• Reliable transportation and valid driver's license with a clean driving record, if applicable.

Preferred Qualifications:

• 2 years of Patient Service Center experience preferred.
• Medical Assistant or Paramedic training preferred.
• Phlebotomy certification preferred; certification is required in applicable states.
• Previous retail, healthcare, or service-related customer service experience highly preferred.