Hilton Hotel - Houseperson

Job Description:

The ideal candidate will have great attention to detail, time management skills, organizational skills, and communication skills.

Compensation: $16-$19

Essential Job Skills:

• Must be able to work independently and with minimal supervision.
• Must be able to problem solve and troubleshoot to resolve guest issues that may arise and respond to emergencies.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high-pressure situations.

ESSENTIAL JOB FUNCTIONS:

Responsibilities include but are not limited to:

• Dust furniture and appliances.
• Empty trash bins and remove any debris.
• Dust furniture and appliances.
• Clean light fixtures and windows.
• Make beds
• Vacuum, dust, and mop floors.
• Clean bathrooms, including floors, sinks, showers/tubs, and toilets.
• Shampoo carpets, vacuum, and clean rooms.
• Wash dishes, clean kitchen counters and appliances.
• Clean mirrors, windows, shelves, and light fixtures in bathrooms or bedrooms.
• Ensure individual rooms are in a state of readiness for guest arrival., Retrieve additional supplies from storage areas as needed.
• Any other duties as assigned

REQUIREMENTS:

• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Must be proficient in Windows operating systems company-approved spreadsheets and word processing.
• Comply with quality assurance expectations and standards.
• Develop and maintain positive working relationships with others.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets.

EDUCATION: High school diploma