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Full-Time Front Desk Receptionist - Healthcare

Medstaff Group

Bilingual Front Desk Receptionist Medical Office

We're seeking a friendly, organized, and dependable Front Desk Receptionist for a busy healthcare office in Hempstead. The ideal candidate is professional with patients and comfortable managing multiple tasks in a fast-paced setting.

Full-time, up to 40 hours per week. The office is open during the following hours, and flexibility is needed to work shifts within these coverage windows:

Monday: 9:00 a.m.7:00 p.m.

Tuesday: 8:00 a.m.8:00 p.m.

Wednesday: 9:00 a.m.5:00 p.m.

Thursday: 8:00 a.m.8:00 p.m.

Friday: 8:00 a.m.3:00 p.m.

Responsibilities

Greet patients and visitors and provide a welcoming check-in experience

Answer incoming calls and direct inquiries appropriately

Schedule, confirm, and manage patient appointments

Register patients and maintain accurate information in the electronic medical record

Verify insurance information and assist with patient registration

Collect copayments and help with routine billing questions

Coordinate with clinical staff to support smooth patient flow

Keep the front desk organized and protect patient confidentiality

Qualifications

Fluency in Spanish and English required

Medical office or customer-service experience preferred

Strong communication, organization, and multitasking skills

Comfortable using computers, email, and scheduling systems

eClinicalWorks (ECW) and insurance verification experience preferred

Friendly, dependable, and professional demeanor

Pay within the listed range will be based on experience and qualifications. Candidates with eClinicalWorks or insurance verification experience may be considered toward the higher end.

If you enjoy helping patients and keeping a busy medical office running smoothly, we'd love to hear from you.

Medstaff Group

Vacancy posted 2 days ago
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