Head of Programme Management

Hourly Pay Range
$35.16 - $54.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Reporting to the Director, Philanthropy Communications and Donor Relations, the Program Manager, Donor Relations, builds the framework and manages the start-to-end stewardship experience for donors across Endeavor Health's hospital foundations to drive loyalty, retention and upgraded giving. Serving as the voice of the donor within the Philanthropy Communications team, this role uses data and industry best practices to design structured recognition and reporting cadences. Full Time/Part Time: Full Time (40 hours)

Hours: Monday-Friday, 8:30am-5pm

Required Travel: travel to other locations may be required for meetings and events

Working collaboratively with Philanthropy Communications to write and manage the production of stewardship vehicles that lend consistency and cohesiveness to the identity of the system brand, including acknowledgment templates, endowment reports, impact reports, annual reports, personal stewardship communications for C-suite leadership and top-tier donor engagement, and segmented donor cohort stewardship communications.

Lead standing stewardship meetings with the foundations' frontline fundraising teams to align on stewardship plans with clear owners and timelines.

Ensure stewardship plans, actions and relationship notes are well documented in donor CRM records. Manage the upkeep of donor recognition walls and plaques across the hospitals and system locations.

With financial reporting leadership and Philanthropy Operations, ensure system leadership, foundations' teams and fund managers have timely and accurate details regarding their philanthropic fund balances, fund impact and alignment of donor intent in fund purposes, including special purpose, research and endowment funds.

In collaboration with Philanthropy Operations and foundation teams, lead updates to policies and procedures to harmonize gift and fiscal policies across the foundations. Create and update Standard Operating Procedures and train on new procedures across the foundation teams.

Bachelor's degree in Fundraising, Marketing, Communications, Business Administration, or related field preferred.

3-5+ years with Salesforce or other CRM is preferred.

Proficiency with MS Office and proactively working with Salesforce or similar CRM is strongly preferred.

Tech-savvy and avid learner with a keen interest in fundraising, nonprofit trends, data and donor relations.

Ability to handle sensitive and confidential information appropriately and with discretion.

Excels in project management: multi-tasking, goal setting, accountability, attention to detail and workload prioritization.

Experience with project management tools and techniques is required.

Experience coordinating budgets, projects and events with vendors is required.

Experience or exposure to basic graphic design tools is a bonus.

Must be flexible and adaptable to changing priorities and proactively address challenges in a fast-paced, emerging and dynamic environment with ongoing deadlines.

Benefits (For full time or part time positions)

Opportunity for annual increases based on performance

Various Medical, Dental, Pet and Vision options

Tuition Reimbursement

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Please explore our website ( to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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