Servers - Nights and Weekend Shifts

POSITION SUMMARY

The server welcomes guests, provides a relaxing and fun environment for guests to have a meal. Position includes either serving drinks containing alcohol and/or pouring/mixing drinks with alcohol.

KEY RESPONSIBILITIES

Taking food and drink orders from customers accurately and with a positive attitude

Speak with guests to ensure satisfaction with food and service, or to respond to questions and complaints

Inform guests of establishment specialties and features

Knowledge of the menu including food and drinks, with ability to make suggestions

Ensuring tables are enjoying their experience and acting to correct any problems

Collecting payment, discounting properly, returning change accurately

Help with food preparation when necessary i.e. sides, sauces, etc.

Help coworkers when possible i.e. running food, answering phones, dressing salads, collecting dishes for bar and bus tub etc.

Provide excellent customer service in a fast-paced environment

Inspect restrooms for cleanliness and availability of supplies and cleans restrooms when necessary

Inspect dining and serving areas to ensure cleanliness and proper setup

Maintain positive attitude and work well under pressure, with customers and co-workers

Ability to serve alcohol in a responsible and safe manner for guests and staff alike.

Follow alcohol service guidelines including verifying age, not over-serving, refusing service to guests arriving who seem to have been over-served elsewhere.

QUALIFICATIONS/SKILLS

Excellent communication skills to connect effectively with customers and co-workers

Possess the ethics and positive attitude that support our values and culture

Ability to multi-task, prioritize, and organize

Punctual and reliably shows for scheduled shifts

Must have working cell phone

Reliable transportation to and from work

Available to work nights, weekends and/or holidays

Able to handle money accurately

Able to perform high-quality work while unsupervised

Computer proficient and able to use POS system

Actively participating as a positive team member where solutions are everyone's goal and a welcoming, positive work environment is a top priority for all

EDUCATION AND/OR EXPERIENCE

Must be at least 18 years of age

Must have or be willing to obtain bartender license

ESSENTIAL PHYSICAL FUNCTIONS

Ability to stand/walk for 8 hours per day.

Must be able to lift and carry up to 40 lbs.

Will frequently walk, bend, stoop, carry and lift

Must be able to work in both warm and cool environments

Must be able to tolerate higher levels of noise from music and customer traffic.

Must be able to tolerate potential allergens: eggs, soy, gluten and dairy

Must be able to serve alcohol responsibly and follow legal and safe alcohol handling procedures

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