Sales Engineering

Since 1976, Eastern Security Services has been a family-owned leader in protecting what matters most across Syracuse, Rochester, Buffalo, and Corning. We believe that providing the highest level of service to our customers starts with providing the highest level of respect to our team.
As consecutive winners of the “CNY’s Best Places to Work” award and the 2026 CNY Business of the Year , we offer a supportive, energetic, and professional home for those who take pride in their work. We are a family-owned company dedicated to protecting our communities across Upstate and Western New York. Whether you are based in Syracuse, Rochester, Buffalo, or Corning, we provide the training, support, and professional environment you need to excel in the security industry. Administrative responsibilities will be performed 100% in-office at our facility on site in Syracuse, NY, however you will spend approximately 50% of your time visiting customers in the field in the Syracuse area.
As a relationship-focused Electronic Security Sales Consultant you will serve as a liaison for existing customers and grow new business by acquiring new commercial customers. This involves meeting clients onsite to better understand their needs and leveraging your knowledge of various electronic security best practices to tailor custom solutions - including burglar and fire alarm systems, as well as access control systems and CCTV cameras. This position is ideal for an electronic security sales professional who enjoys selling complex, technology-based solutions while building long-term customer relationships, and driving recurring monthly revenue.
70.000 per year - $80.000 per year, based on experience, plus commissions
Identify and pursue new commercial security sales opportunities through outbound prospecting, cold calls, inbound leads, and referrals
Meet with customers on-site to conduct a security needs assessment and comprehensive on-site surveys
Serve as an advisor by designing customized security and fire solutions, including intrusion and burglar alarms, fire alarm systems, access control, and video surveillance (CCTV)
Prepare proposals and pricing aligned with customer requirements, budgets, and compliance needs
Maintain accurate records of all customer interactions and contact information
Develop and maintain a strong customer pipeline to consistently meet or exceed monthly sales goals
Maintain ongoing customer relationships to drive renewals, upselling and identify other opportunities to drive recurring monthly revenue (RMR)
Consistently and independently educate yourself on electronic security technology, industry trends, and competitor offerings to ensure Eastern Security Services maintains a leader in local
3+ years in sales, sales engineering, or technical consulting role supporting enterprise or commercial accounts
3+ years of experience in the physical security industry, i.e. alarm systems, access control, video, intrusion detection, and fire alarm systems
Bachelor’s degree in Engineering, Marketing, or related field; Experience supporting enterprise sales cycles from discovery through contract closure
Collaborative team player with the ability to work cross-functionally with sales, operations, and project management teams.
Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
3 Weeks of PTO during first full year of employment - including vacation, sick/personal leave, paid holidays and floating holidays
Industry-leading pay with monthly bonus opportunities and annual performance reviews
Company phone, laptop, and vehicle allowance for mileage will be provided
Paid on-the-job training
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

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