Virtual Claims Processor Needed ASAP !!!

Come join our amazing team and work remote from home!

The Loss Mitigation FHA Claims Specialist will be responsible for preparing, filing, and following up on all FHA home retention claims timely and accurately according to investor/insurer guidelines. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $23.00 to $26.00.

Prepare and file all HUD claims timely and accurately according to investor/insurer/CMS guidelines and requirements.

Follow up semi-daily on all outstanding claim proceeds.

Perform a loan level reconciliation for all final claim proceeds between the amount claimed, the amount paid, and the outstanding loan indebtedness including all escrow and corporate advances. Correct error files when identified by cancelling claim and/or processing a refund request to HUD.

Provide posting instructions for all claim proceeds within 24 hours of the receipt of the claim proceeds.

Keep Supervisor informed of all trends and problems including, but not limited, claim denials/curtailments, processing delays, etc.

Document all servicing, action taken, delays, follow-up, and phone conversations in the system notes.

Ensure all claim documents are imaged timely.

High School Diploma or equivalent work experience; One (1) to two (2) years’ mortgage servicing default experience preferred.

Previous FHA claims experience preferred.

Understanding the loss mitigation and claims process.

Strong interpersonal skills with a focus on teamwork and quality on loan evaluation.

Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints to serve the best interests of CMS.

Ability to make decisions that have moderate impact on immediate work unit.

Ability to organize and prioritize own work schedule on short-term basis (longer than one month).

Ability to compose materials such as detailed reports, work-related manuals, publications of limited scope or impact.

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. Comprehensive healthcare plans for you and your family. Customized training programs to help you advance your career.

Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.

Educational Reimbursement.

Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Carrington does not do interviews or make offers via text or chat.

It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

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