Weekend Evening Counselor

Admissions Counselor

The Division for Enrollment Management, as part of the Office of the Provost at George Mason University, supports student recruitment, retention, and success. We develop and implement strategic enrollment management plans, create and facilitate processes, and inform policies that guide students through their academic journey from recruitment to post‑matriculation. Driven by a commitment to transparent, data‑informed decision‑making, the Division advances institutional enrollment goals through collaboration, innovation, and a student‑centered approach.

The Office of Admissions facilitates the recruitment and enrollment of freshmen, transfer, graduate, and non‑degree students in alignment with the University’s strategic plan, ensuring a diverse and successful student body that contributes to the institution’s excellence and global impact.

The Admissions Counselor actively recruits new freshmen and transfer students by planning and executing recruitment activities in assigned locations. Extensive travel within the United States is required. Serves as the on‑call person to meet with prospective students and families that walk into the office, and is the contact person for any escalations from the front‑line service team as scheduled. Conducts information sessions presented to prospective students and their families on academics, campus life, and how to apply to George Mason University. Assists in various recruitment and marketing functions, including, but not limited to, coordinating college fairs, developing campus visit experiences, staffing events, assisting in writing and coordination of print, email, web‑based, and social media communications and marketing for prospective students and other primary audiences.

This position requires frequent evening and weekend work.

Contacts and travels to schools or community colleges

Remains up to date on all relevant information/policies about the institution

Reviews freshmen undergraduate applicant files and makes appropriate admissions decisions in the student database following established policies and procedures:

Periodically supports review of transfer, non‑degree, and/or graduate applicants, as needed

Serves as an active and committed member of the admissions committee

Participates in day‑to‑day operational activities and processes of the admissions office including, "Counselor of the Day (COD)", "Office of Transfer Services (OTS)", and "Informational Officer of the Day (IOD)"

Staffs and attends all admissions‑sponsored events and assists with planning and logistics as assigned

Builds and improves upon existing resources and processes related to assigned projects

Participates in marketing related activities in conjunction with the Office of Integrated Enrollment Marketing and the Office of Admissions, on an as‑needed basis, or as assigned

Reviews, edits, and contributes content related to prospective and admitted undergraduate students

Provides admissions‑specific information and customer service

Bachelor’s degree in related field, or any combination of education and experience equivalent to a bachelor’s degree in related field

Demonstrated customer service experience

Ability to handle sensitive and/or confidential information and situations

Demonstrated ability to prioritize projects often working on multiple projects concurrently and adhering to tight deadlines

Must currently possess an appropriate, active, valid motor vehicle operator’s license that meets all of GMU’s requirements for operating state vehicles and equipment under Mason’s Vehicle Use Policy 1411 The Office of Risk Management reserves the right to review the driver’s licenses and Motor Vehicle Reports (MVRs) of all candidates selected with employment contingent upon a favorable review

Previous experience working in an office setting

Previous experience with Ellucian Banner software

Experience with Salesforce customer relationship management (CRM) software

Bilingual

For full consideration, applicants must apply for the Admissions Counselor at Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.