Animal Caregiver Shift Lead

Animal Care LeadUnder the direction of the Animal Care Manager, the Animal Care Lead works closely with the team to maintain our Standard Operating Procedures with the staff and clients. S/he provides a high standard of animal care to ensure the welfare of animals at HRA. S/he creates a healthy environment for all animals by monitoring their behavior, maintaining the cleanliness of kennels, and surrounding areas. S/he will monitor the movement of animals throughout the Campus.Shift LeadershipMaintain a high standard of animal care and welfare, overseeing scheduled feedings, medications, clean water at all times, proper bedding, and enrichment, toysMonitor animals and activities in all kennel and cattery areas. Provide the highest quality of care and cleaning for domestic and exotic animals according to the industry’s best practices and HRA standard operating procedures.Properly Clean and sanitize kennels, rooms, cages, equipment, and areasClean all animal areas outside of the rooms, including but not limited to hallways, Kitchen areas, Inventory areas, and special rooms.Make sure all animal rooms are appropriately stocked at all times for morning cleaning and daily carePerform all duties and responsibilities assigned to an Animal Caregiver.Monitor daily laundry washing, folding and stockingBathe and clean animals on a regular schedule or immediately if they become soiled.Serve as point of contact for animal care team during opening and closing shifts to ensure animal care duties are completed, making and adjusting assignments among the team as neededAble to troubleshoot questions and concerns from staff or volunteers when managers are not on site or are otherwise occupied.Helps in problem-solving of concerns and issues that arise for our Animal Care team and VolunteersPerform opening and closing rounds with a focus on animal housing spaces, reporting concerns about individual animals immediately to appropriate teams and updating and correcting animal records in PetPointHelp coach new animal care staff and volunteers through the initial training processRead HRA email daily, responding in a timely manner when appropriateActs as a leader and mentor by setting an example for the culture of our organization and embodying the values of HRAIdentify and report maintenance/repair issues to the animal care department managementEnsure cleanliness of public areas assigned to the Animal Care team.Be knowledgeable and conversational on HRA Policies and common animal welfare practices.Provide excellent customer service to individuals utilizing HRA servicesWork cooperatively with HRA volunteers and partnersRestrain, confine, and handle animals, including those that are ill, injured, quarantined, and aggressivePerform other duties as assigned.Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.Ability to lift 50 pounds unassisted regularly, 50+ pounds assistedAbility to perform strenuous physical activity daily, including but not limited to: lifting and carrying, reaching, stooping, standing, squatting and bending. Regularly moves about the facilities to coordinate work.Due to the nature of shelter work, may be exposed to deceased, fractious, or aggressive animals; Education and ExperienceProficiency in all Animal Caregiver I dutiesFear Free CertifiedDemonstrated leadership among the animal care team and willingness to serve as a shift leaderCompassion for animals and humane beings, commitment to HRA mission, values, and goalsAbility to work outdoors in all weather conditionsExcellent written and verbal communication skillsAdvanced computer and phone literacy skillsAbility to work in a team environment and follow directionsAbility to positively interact with colleagues, coworkers, and community members from widely varied backgrounds with integrity and honesty throughout all aspects of the position, maintaining confidentiality at all times.Willingness and ability to work as part of a team and across HRA departmentsAbility to manage the emotional aspect of work in an animal shelter environment in a positive, professional mannerMust not have any attendance issues and must remain in compliance with HRA attendance policy.Must be in good standing - should not have productivity, time management, or substandard work issues.Passion for the HRA mission, and for caring for all animals regardless of age, breed, temperament, or species, and supporting and educating members of the public, free of judgment or bias.Apply today and become part of a team where your compassion, skills, and commitment will directly save lives and strengthen communities.*The Humane Rescue Alliance (HRA) offers a comprehensive benefits package including healthcare, vision, dental and select offerings for pets. Multilingual candidates are encouraged to apply. A salary premium may be offered for multilingual candidates who demonstrate proficiency in written and oral testing.*HRA is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, citizenship status, or sexual orientation.