Police Communications Call Taker

Communications Worker

Operates and coordinates combined radio communications for police, fire, and animal services. Duties include operation of 9-1-1 computer-aided dispatch, NCIC/MULES/REJIS systems, cause response and emergency preparedness weather warning sirens, TDD-TTY (hearing impaired phone) and 24-hour recorder as required. Must be able to multi-task and react to high stress situations. In addition to contact with Police, Fire, and Animal Services staff, the position interacts with Codes, other City departments, and Ambulance Personnel as well as citizens and visitors.

Minimum Qualifications: High school diploma or equivalent. Successful completion of training program, including the completion of required NIMS level training within first six months of hire.

Visual ability sufficient to read and write reports, correspondence, etc. Hearing ability sufficient to understand radio transmissions, conversations with individuals in person and over a phone. Speaking ability sufficient to communicate effectively with individuals in person, over a phone or radio. Must be available for shift work and weekends.

Typing Test and Critical Test

Drug testing and Hearing Test

Military Veterans: The Independence Police Department works with the Veterans Administration so military veterans can utilize their GI Bill® benefits. Department of Veterans Affairs (VA).

This is a Communications Workers of America bargaining unit position.

Equal Opportunity Employer – Bilingual Skills Preferred

Equal Employment Opportunity Statement: The City of Independence is an Equal Opportunity Employer, and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The City of Independence provides reasonable accommodations to qualified individuals with disabilities. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right in coordination with the governing union (if applicable) to add, delete, or modify any and/or all provisions of this description at any time as needed without notice.