Head of Operations & Business Management

• Monitor and manage key business initiatives to ensure projects remain on schedule and aligned with company objectives.
• Facilitate leadership meetings, track action items, and promote accountability across teams.
• Create and maintain operational dashboards, performance metrics, and executive reporting.
• Support strategic planning efforts and oversee progress toward organizational goals.
• Administer and optimize business software platforms, including sales and prospecting tools.
• Coordinate initiatives across Sales, Marketing, Product, Engineering, and Customer Success teams.
• Lead the operational coordination of new customer deployments.
• Develop implementation schedules, milestones, and project plans.
• Organize customer onboarding, training, and rollout activities.
• Identify implementation risks and proactively resolve issues.
• Ensure successful customer launches and smooth transitions into ongoing support.
• Assist with employee onboarding, training programs, and compliance-related activities.
• Support hiring managers throughout the recruitment and interview process.
• Coordinate new hire readiness and onboarding logistics.
• Prepare materials and follow-up actions for leadership meetings.
• Manage vendor relationships, contracts, and administrative processes.
• Assist with budget monitoring and operational reporting.
• Coordinate company events, meetings, and special projects.

Requirements 3-7 years of experience in operations management, project management, customer implementation, business administration, or a similar role.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent communication and cross-functional collaboration abilities.
Experience working within healthcare technology or SaaS environments is preferred.
Familiarity with CRM platforms, project management software, and business productivity tools is a plus.
Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, or a related discipline.
Must be legally authorized to work in the United States without current or future sponsorship.

#J-18808-Ljbffr Jobtailor