Host/ Busser Weekends only

Hospitality Ambassador - Host/Hostess

If you enjoy connecting with people, ensuring smooth operations, and contributing to a vibrant dining atmosphere, then we have an exciting opportunity for you to join our team as a Hospitality Ambassador - Host/Hostess!

Greet guests with a genuine smile, establish a personal connection, and create a positive first impression that sets the tone for their dining experience.

• Maintain a smooth and organized seating process by coordinating with servers and the kitchen team. Strategically assign tables to balance guest flow, server sections, and special seating requests, ensuring efficient operations and exceptional service.
• Guest Assistance: Anticipate guest needs and provide assistance as required. Offer recommendations for bar seating, lounge areas, or waiting areas, ensuring guests are comfortable and attended to promptly. Answer phone calls, manage walk-in guests, and handle guest inquiries with professionalism and efficiency. Prioritize tasks and maintain composure during busy periods, ensuring exceptional guest service.
• Problem Resolution: Act as a reliable point of contact for guest concerns or complaints. Collaboration and Teamwork: Foster a positive work environment by collaborating with servers, bartenders, and kitchen staff to ensure seamless service and outstanding guest experiences. Communicate effectively and assist team members when needed, contributing to a harmonious and efficient operation.

Previous experience as a host/hostess or in a customer-facing role is preferred, but we value enthusiasm and a positive attitude above all.

Genuine passion for providing outstanding hospitality, going above and beyond to create memorable experiences for our guests.

Flexibility to work evenings, weekends, and holidays, as our industry operates during peak times.

Ongoing training and learning opportunities to enhance your hospitality and guest service skills.

Join our team at Nick and Jake's and be part of an exceptional hospitality experience where your warm demeanor and attention to detail will shine. Create lasting impressions by welcoming guests with genuine hospitality, managing reservations efficiently, and coordinating seamless seating arrangements. No prior experience is required, just a passion for providing exceptional guest service and a genuine desire to create memorable experiences.