Head of Delivery Management
Persistent Systems LLC (New York)
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate whats next. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. Our 26,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We won the 2025 ISG Star of Excellence Award for AI and Data Excellence and were named a Leader in the Everest Group Talent Readiness for Next-generation Data, Analytics and AI Services PEAK Matrix Assessment 2025.
Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
Delivery Head - Data & Analytics
Industry / Domain: Data & Analytics / Hi-Tech
We are seeking an accomplished Delivery Head to lead data engineering delivery across a portfolio of Hi-Tech customers including semiconductor, hardware, SaaS, platform, Hyperscalers and consulting companies. This is a senior, client-facing leadership role accountable for the end-to-end health of multiple concurrent engagements: delivery quality, financial performance (revenue and margin), talent, and long-term client relationships.
The ideal candidate blends deep, hands-on data engineering credibility with the executive presence to operate as a trusted advisor to client CXOs and internal leadership. You will scale delivery teams, institutionalize engineering best practices, and drive measurable business outcomes for customers operating at the leading edge of technology.
Own end-to-end delivery across a portfolio of data engineering engagements, ensuring on-time, on-budget, and high-quality outcomes against agreed SLAs and OKRs.
Establish delivery governance cadences, dashboards, risk/issue management, and escalation paths across multiple programs and distributed (onshore/offshore) teams.
Drive engineering excellence in data platform modernization, pipeline development, data quality, and DataOps across cloud environments.
Client & Account Leadership
Serve as the senior delivery point of contact for Hi-Tech clients, building durable, trust-based relationships with client stakeholders up to CXO level.
Partner with sales and account teams to grow existing accounts identifying opportunities, shaping solutions, and supporting proposals, estimations, and SOWs.
Translate client business challenges into data engineering roadmaps that deliver tangible value (time-to-insight, cost optimization, data reliability).
Organic Growth, Financial & Commercial Ownership
Drive organic growth within existing accounts accountable for account-level revenue and margin targets, farming and expansion of the portfolio, and identifying and converting new opportunities.
Own revenue and gross-margin targets for the portfolio; manage forecasting, resource planning, utilization, and profitability.
Optimize delivery models and pyramids to improve margins without compromising quality or client satisfaction.
Practice & Capability Building
Contribute to the data engineering practice reusable accelerators, reference architectures, delivery playbooks, and points of view tailored to Hi-Tech use cases.
Stay current with the evolving data ecosystem and guide adoption of emerging tools, patterns, and (where relevant) GenAI-enabled data workflows.
1215 years of overall IT experience, with a strong foundation in data engineering, data warehousing, or data platform development.
4+ years in a delivery, program, or engagement leadership role owning multiple concurrent projects or a portfolio.
Proven track record delivering large-scale data engineering programs.
Demonstrated P&L or financial ownership managing revenue, margin, forecasting, and staffing
Experience managing distributed onshore/offshore delivery teams.
Hands-on credibility across the modern data engineering stack is essential, even though the role is leadership-oriented.
Must have implemented cloud data platforms end-to-end (design through production), not only overseen them.
Strong, hands-on familiarity with Databricks and Snowflake.
Cloud data platforms: AWS, Azure, or GCP (e.g., Data processing & orchestration: Data warehousing / lakehouse: Pipeline & integration: DataOps, data quality, governance, lineage, and observability practices.
Executive presence and communication credible with both engineering teams and client executives.
Stakeholder management, negotiation, and conflict resolution.
Relevant cloud or platform certifications (AWS/Azure/GCP, Databricks, Snowflake).
Exposure to GenAI / ML data pipelines and feature/vector stores.
Familiarity with Hi-Tech domain data (supply chain, telemetry/IoT, product usage, chip design workflows).
Bachelors or Masters degree in Computer Science, Engineering, Information Technology, or a related field.
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