Service Concierge Customer Support Position

About Dignity:

Dignity is committed to providing compassionate, respectful care while fostering a supportive workplace for our team members.

As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.

What You’ll Do: • Greet visitors, residents, and prospective families with professionalism and warmth • Answer and route calls promptly, taking accurate messages • Provide community overviews and support the Sales team with inquiries • Assist with move-in preparations and marketing materials • Maintain a welcoming front desk and Bistro area • Support recruitment efforts and administrative data entry • Manage appointments, mail distribution, and resident rosters • Monitor safety protocols, visitor sign-in, and emergency procedures • Process meal tickets and assist with basic office tasks

You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.

What We’re Looking For: • High School Diploma/GED • Strong customer service and communication skills • Organized with excellent time management and follow-through • Comfortable multitasking in a fast-paced environment • Proficiency in Microsoft Office and basic computer systems • Ability to maintain professionalism and confidentiality

Front Desk Concierge - Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration

Pay Range:

16.00 - 19.75

Why Work With Us

Competitive pay, meaningful work, and opportunities for professional growth.

Equal Employment Opportunity

Dignity Senior Living is an equal opportunity employer in accordance with New York employment laws.

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace. Sunrise Senior Living