REMOTE Junior HR Generalist

High School Diploma/G.7.25 / hourly
Work Schedule and Shift Requirements
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery m odel offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Title: Junior Generalist - Human Resources
Job Type:Full Time
FLSA Status: Non-Exempt/Hourly
Human Resources
Role Description: The Junior Human Resources Generalist aids HR Business Partner and assigned business unit by providing support in various HR functions, including onboarding, employee relations, performance management and HR administration. This Junior Human Resources Generalist is involved in interaction with employees at all levels and requires strong problem-solving skills, attention to detail, and a proactive attitude. The Junior Human Resources Generalist will drive process excellence by continuously looking for opportunities to operate more efficiently and effectively.
Facilitate the onboarding process for new hires, which includes preparing and distributing new employee orientation materials, conducting orientations, and ensuring a smooth transition into the organization
Respond to employee inquiries and provide guidance on HR-related matters, including policies, procedures, and general HR information.
Maintain and update personnel records, ensuring the accuracy and confidentiality of employee data, including personal information, performance evaluations, and employment contracts.
Contribute to HR projects and initiatives, such as performance reviews, training programs, and diversity and inclusion efforts.
Maintain HR databases and generate reports to support HR decision-making, including headcount reports, turnover data, and other HR metrics.
Contribute to employee engagement efforts, such as organizing team-building activities or recognition programs.
Address employee concerns or conflicts, and escalate issues as needed to the appropriate HR personnel.
Uphold the confidentiality and security of sensitive HR and employee information.
Uphold a strong commitment to business ethics, including confidentiality and data privacy.
Maintain consistent performance to achieve predefined performance metrics.
Strictly adhere to compliance regulations and security policies.
Ensure compliance with all federal, state and local laws.
Adhere to SLA, quality and KPI targets
Enhancing employee engagement and ensuring timely communication
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
High school diploma or equivalent required
Bachelor's Degree preferred or equivalent combination of education and work experience
Work Experience
Relevant work experience in HR or a related field
Experience with data management and reporting tools
Attention to detail and accuracy in data handling.
Proficiency in handling administrative tasks such as scheduling, document management, and record-keeping.
Familiarity with HR software and systems for tasks such as applicant tracking, HRIS (Human Resources Information System), and benefits management.
Proficiency in Microsoft Office products, particularly Outlook and Word
Commitment to protecting data privacy in maintaining, disclosing and transmitting employee confidential, private and sensitive information
Self-disciplined and capable of maintaining focus with minimal supervision
Ability to occasionally work flexible hours to address business demands and employee needs
Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may work remotely from home or onsite, exposed to outdoor weather conditions during travel, if applicable.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to regularly or frequently talk and hear, sit for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally stand and walk, climb stairs, and lift equipment up to 25 pounds.
All employment decisions are based on valid job requirements, without regard to r ace, color, r eligion, s ex (including pregnancy, gender identity and s exual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.
Firstsource also takes Affirmative Action to ensure that protected veterans and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.
Full time
Veteran Preference
On-site