Sales Engineering Tech

Sales Engineer

At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.

We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.

Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ: We also have a major office in Logan, Utah, a team in Melbourne, Australia, an office in Victoria, Canada and a growing number of remote staff across North America and the world.

Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. The Sales Engineer partners with Sales to win and expand customer opportunities by translating needs into a clear, workable technical solution. This role leads live and virtual product demonstrations, supports discovery by uncovering requirements and shaping use cases, and provides technical guidance on integrations, and data flows. Throughout the sales cycle, the Sales Engineer answers technical questions, validates feasibility, and helps reduce riskwhile sharing learnings, tools, and feedback to strengthen the team's overall sales capability.

Court, Prosecutor, Defender, and Probation Case Management Systems

Data Integration

Deliver end-to-end live and virtual product demonstrations tailored to specific client use cases, jurisdictional rules, or workflows.

Confidently present each product in the eSeries suite, covering front-end functionality, workflows, and reporting capabilities.

Data setup (e.g., Customize scripts to align with agency-specific terminology, statutory language, and regional priorities.

Help assess and mentor junior engineers pursuing internal demo certification.

Proactively update scripts in alignment with product releases and sales team feedback.

Take primary ownership of technical RFP/IQ matrix sections, partnering with internal stakeholders to ensure accurate and compelling responses across application capabilities, security, deployment, and configuration.

Translate product functionality into compliance-ready language, often liaising with InfoSec or Product teams.

Collaborate with Account Executives to strengthen proposals through tailored use case narratives and visual walkthroughs.

Host internal knowledge sessions or trainings for sales, presales, and business development teams.

Build and maintain modular demo materials, including:

Participate in cross-functional feedback loops with Product and Implementation teams to surface recurring customer questions, usability concerns, or feature gaps.

Assist with technical discovery calls by helping interpret client needs and aligning solutions to operational realities.

Demonstrate and articulate integration pathways (APIs, data exchange, identity matching) and data migration considerations at a conceptual level.

Contribute to solution positioning for CJIS compliance, security posture, and deployment models (cloud vs. Track and document product limitations and workarounds for demo use, ensuring transparency and credibility.

Successful contribution to at least two full-cycle implementations, including involvement in configuration, stakeholder interaction, and post-deployment support over a 2+ year period.

• 35 years of direct experience working with or supporting courts, prosecution offices, defense offices, supervision agencies, or other justice-related departments.
• 3+ years of experience conducting live demonstrations of enterprise software to technical and non-technical audiences, including agency leadership.
• Proven ability to independently plan, tailor, and deliver robust software demonstrations without engineering or developer support.
• Experience building or refining demo environments to simulate real-world scenarios, including management of metadata prep (e.g., Experience engaging with client stakeholders, including judges, attorneys, administrators, and IT staff, to understand business needs and adapt demo content accordingly.
• Skilled in handling objections and competitive comparisons during the sales cycle.
• Willing and able to travel (typically 1025%, may vary) for onsite demos, discovery sessions, or trade show events.
• Maintains a dedicated, business-appropriate home office environment that supports professional client interactions.
• Must have reliable, high-speed internet and a suitable setup for remote demonstration delivery.
• Supervision (compliance tracking, probation workflows)
• Ability to map system functionality to agency needs and policy objectives, improving trust and rapport with public sector clients.

Experience working within Agile teams or formal training in Scrum or Agile methodologies is considered a strong asset.

S. citizens or permanent residents due to employment authorization requirements. Quality medical, dental and vision coverage.

• Competitive paid time off as well as paid holiday time.
• 401(k) retirement (US) and GRRSP (CDN) programs.
• Book subscriptions with an extensive library in each office for personal and professional growth.
• Flexible working hours which you can coordinate with your supervisor.
• Ability for employees to work from a remote location (e.g., home) or office.
• Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
• Travel opportunities between Journal Technology offices and with clients.