Temporary Liability Claims Adjuster I

Join Our Dynamic Claims Team

Join our dynamic and forward-thinking Claims team! Here, you'll be part of an energetic and innovative group, with the chance to help shape insurance products and collaborate with business leaders throughout the organization.

Our Complex Claims Specialist-Miscellaneous Professional Liability Role

This individual contributor role is responsible for the handling of mid to high-severity primary Miscellaneous Professional Liability claims for the organization from inception to resolution. This includes, but is not limited to, insurance agents, property managers, tax preparers, and various consultants. This role is responsible for all aspects of the claims and litigation process, including liaising with external and internal business partners (e.g., outside experts and/or legal counsel; Adjusts and resolves complex mid to high-severity claims that include all phases of litigation

With minimal supervision, drafts complex coverage letters, including reservation of rights and denial letters

Reviews and provides analysis of claim documentation and legal filings

Drives litigation best practices to lead defense strategy on litigated files

Uses superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions

Identifies emerging exposures and claims trends

Identifies suspected fraudulent claims and tracks with special investigations unit

Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities

The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.

6+ years of Professional Liability and/or Specialty/Financial lines claims handling experience.

• A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
• Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation
• Advanced knowledge of litigation process and negotiation skills
• Experience in mentoring and training other claims examiners
• Adjuster licensing is required within 90 days of employment

Demonstrates ability to advance product innovation or develop a greater understanding of other aspects of the business through training or other relevant projects across teams of lines of business

Competitive salary and bonus (based on personal & company performance)

• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short-term disability and long-term disability coverage
• 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Dynamic, creative and values-driven culture
• Modern and open office spaces, complimentary drinks

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

the skills, education, training, credentials and experience of the candidate;