Security Professional - Weekend Nights

The Security Location Manager is responsible for the daily management of several parking facilities. This position delivers company, client, and customer expectations by ensuring the facility is operating in accordance with company policy and client expectations. This person is also responsible for managing the performance of the hourly workforce assigned to the facility. This position does require a security license and driver's license.
Always maintains proper staffing levels to ensure customer service and operating standards are met through scheduling and managing on-call employees
Collects deposits and reports daily revenue on a consolidated basis and reviews cahier reports for accuracy and completeness on a daily basis
Directly oversees all day to day activities associated with opening, managing, and closing the facility
Ensures the facility is operating in accordance with company policy including revenue control, equipment maintenance, proper and accurate signage, and internal audit scores
Ensures the facility’s safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the company’s Safety Manual
Oversees the contract parker program by ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account requests and concerns
Report incidents to ParkX Management in a timely manner (Phone and Track Tik Report)
Responsible for documenting Incident Forms and conducting incident investigations as directed by his/her Senior Operations Manager and/or the Corporate Office
Responsible for resolving those customer concerns that are escalated to his/her attention by the facility’s front-line associates
High School Diploma
Must be certified security officer by the state of Virginia
Minimum of at least 1 year experience in customer-service related field
Flexibility to work after hours and weekends, as needed
Must be customer-focused and results-oriented
Self-directed and able to work independently, with minimal supervision
Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards
Medical, Dental, Vision, 401K Match, Life Insurance

These may include, but are not limited to, your skills, experience, training, licensure, certifications, and the specific needs of the organization. Any award under this program is subject to its rules and may depend on individual and organizational performance.