( remote ) Head of Market

Director, Market Expansion

Location: Remote Type: Full-Time Compensation: $140,000-$150,000 base salary, with a total target compensation of up to $200,000.

Founded 30 years ago by ACES Chairwoman Kristin Farmer, ACES has grown into a leading autism services platform, serving 5,000+ clients in 90+ markets across 8 states, supported by growth equity firm General Atlantic since 2020. With a differentiated clinical model that delivers twice the outcomes per hour of any other industry provider, ACES is focused on making step-change improvements as the provider, employer, and partner of choice and growing with excellence toward our vision to be the best in ABA in America.

ACES is continuing to expand its national footprint through a combination of de novo site launches and acquisitions. Market Expansion sits at the center of this growth strategy, helping determine where ACES should grow, how we should enter new markets, and how we can consistently launch and scale locations successfully.

The Director, Market Expansion will help shape and execute ACES' expansion strategy by evaluating market opportunities, developing recommendations for new sites and acquisitions, leading cross-functional launch and integration efforts, and using post-launch performance to continuously improve how ACES expands.

This individual will bring together market intelligence, financial analysis, operational considerations, and cross-functional perspectives to make clear recommendations and drive decisions. The Director, Market Expansion will be responsible for leading the evaluation, planning, and execution of ACES' de novo and acquisition expansion strategy. This individual will assess market and site opportunities, develop investment recommendations, lead cross-functional launch and integration planning, monitor post-launch performance, and build the processes, tools, and playbooks that enable ACES to expand more consistently and effectively.

The role will partner closely with Clinical Operations, Talent, Growth, Finance, Real Estate, and other functional leaders to translate market insights and business objectives into clear recommendations, executable plans, and successful site launches.

Drive market expansion planning by evaluating opportunities across demand, payor, competitive, labor, operational, real estate, and financial factors.

Develop clear points of view and recommendations on market entry, new sites, acquisitions, and other expansion opportunities, including key tradeoffs, risks, and assumptions.

Develop and maintain a prioritized de novo target list based on defined market and site criteria.

Leverage learnings from existing markets and site performance to strengthen future expansion decisions.

Proactively source and cultivate relationships with acquisition targets, brokers, real estate partners, and other relevant stakeholders to build a pipeline of expansion opportunities.

Coordinate readiness across Growth, Operations, Talent, Clinical, Finance, Real Estate, and other functions.

Identify launch and integration risks early and drive cross-functional resolution of issues that could impact timing, investment assumptions, or site performance.

Own the formal handoff of newly launched sites to Clinical Operations, using defined transition criteria to confirm clinical staffing, credentialing, and operational readiness.

Establish consistent methodologies for market prioritization, site evaluation, launch readiness, and performance tracking.

Provide senior leadership with clear visibility into expansion performance, risks, opportunities, and key decisions.

Continuously improve the expansion operating model based on data, experience, and market feedback.

Demonstrated experience evaluating and executing complex market expansion, de novo, M&A, or multi-site growth initiatives.

Strong track record of turning market, financial, operational, and competitive data into clear business recommendations.

Experience building or improving processes, frameworks, and tools that enable scalable execution.

Strong business development orientation, including experience sourcing opportunities and cultivating relationships with acquisition targets, brokers, sellers, landlords, or other external partners.

Ability to connect market strategy, site-level economics, operational execution, and long-term growth objectives.

Highly analytical and financially oriented, with the ability to understand investment assumptions, business cases, and performance against plan.

Owner mentality with the ability to make progress independently and create structure in ambiguous situations.

Bachelor's degree required; Master's degree or MBA a plus.

• 6+ years of experience in strategy, consulting, healthcare operations, market expansion, corporate development, investment banking, or a related field.
• Experience in multi-site healthcare, de novo expansion, M&A, or a similarly complex growth environment strongly preferred.
• Demonstrated experience managing complex projects with multiple stakeholders, dependencies, and deadlines.
• Strong analytical, financial modeling, and problem-solving skills.
• Ability to travel as required.

May include, without limitation, physical demands such as sitting, typing, and screen viewing for extended periods.

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