Head of Business Operations - Remote

Launch Operations Manager
Though remote, the ideal candidate would be located and residing in or near Los Angeles, CA.
At WelbeHealth, we serve our communities' most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. The Operations Support & Strategy Manager, assigned to the Launch team, supports our new center launches. The manager is a highly organized project manager that ensures the successful launch of newest PACE centers across the nation. This role also serves as an operation manager, supporting the onboarding and operational excellence at new centers.
This role is different because the Launch Operations Support & Strategy Manager at WelbeHealth:

Medical insurance coverage (Medical, Dental, Vision)

• 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• Comprehensive compensation package including base pay and bonus
• Manage the complete launch process, ensuring seamless coordination, execution, and alignment with WelbeHealth's mission.

Serve as the primary project manager for assigned launches, including managing an issues list & project plan, coordinating & facilitating meetings, and providing status updates.
Support the center licensing process as needed, including outfitting new centers, creating policy binders, pulling staff files, and more.
Must be comfortable with 20-25% of travel based on projects and business needs
Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and overtime
Bachelor's degree
Certification in Lean Six Sigma (Black Belt preferred) or related process improvement methodologies are highly desired
Minimum of four (4) years of project and process improvement experience in the healthcare industry; Experience in a healthcare or clinic setting with the ability to independently manage full scope healthcare operations initiatives with minimal direction
Hands-on facilitator of complex clinical operations improvement initiatives, while also directing more junior team members on sub-workstreams
Experience leading teams with direct reports including hiring, onboarding, training, and providing feedback and mentorship required
Microsoft Office competency
Experience with Electronic Medical Records platforms
We are seeking a Launch Operations Support & Strategy Manager who is a strong project manager and is excited about being part of the growth of a mission driven organization. If you are passionate about improving healthcare operations and making a meaningful impact on the lives of vulnerable seniors, we'd love to hear from you.
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. COVID-19 Vaccination Policy
In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Please ensure your application is being submitted through a WelbeHealth sponsored site only. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.