CAREGIVER (Full-time : Care

Patient Care Specialist (Full Time)
We're looking for a Patient Care Specialist (PCS) to join our East Point clinic. The PCS is the first point of contact for our patients—both in person and over the phone—and plays a key role in creating a welcoming, supportive experience. You'll work closely with our clinical team to ensure patients receive excellent service and seamless care.
What You'll Do

Greet and welcome patients and visitors
Check patients in and out
Verify insurance and collect co-pays
Schedule appointments and update patient information
Make daily outreach calls for appointment reminders
Answer multi-line phones and follow urgent/emergent protocols
Handle medical records requests and general office tasks
Provide excellent customer service and help resolve patient concerns
Maintain confidentiality and follow HIPAA guidelines
Participate in team huddles and meetings
What We're Looking For

• 2+ years of customer service or medical office experience
• Strong communication and people skills
• Ability to work in a fast-paced clinic
• Comfortable with multi-line phones and EMR systems
• Athena experience preferred
• High attention to detail and strong problem-solving skills
• High school diploma or GED required; Associate degree preferred

Benefits

• Medical, dental, and vision insurance
• 401(k)
• 13 paid holidays
• Paid Time Off (PTO)

Compensation: $19.00 to $28.50