Insurance Adjuster - Field Property Position

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description Responsible for investigating and confirming the facts of loss for the most complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for the most complex first party homeowner claims leading to the proper disposition.

We are seeking an experienced Property Field Adjuster to join our Massachusetts Claims team!

This role is responsible for investigating and managing complex homeowner claims from initial inspection through resolution. You will evaluate coverage, assess damages, and prepare detailed estimates to support fair and accurate claim outcomes.

You will work directly with customers, contractors, and internal partners to ensure timely resolution while maintaining compliance with regulatory and company guidelines.

Builds mastered relationships with both internal and external customers

Interprets regulatory compliance and fair claims practices

Negotiates settlements, makes settlement payments and documents all activities in the most complex of files

Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training

Recommends process improvements

Sign On Bonus You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills Claims Management System, Claims Negotiations, Claims Review, Homeowners Claims, Property Claims, Property Claims Management, Property Damage, Property Damage Claims, Property Insurance, Property Insurance Claims, Property Repairs, Xact, Xactimate, Xactimate (Estimating Software), Xactimate Estimating

Field Adjuster Cons I: $53,500 - $86,400

Field Adjuster Cons II: $56,000 - $93,250

Field Adjuster Sr Cons I & II: $65,600 - $111,550

Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at View phone number on click.appcast.io.

#