Service Hospitality Hostess

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

COMMUNITY NAME

The Host / Hostess is responsible for providing resident services during meal periods. Responsible for greeting and seating residents and guests in a professional, courteous manner. Maintains a customer focus attitude supporting the dining room decorum through controlled seating and assistance with service as business requires. Responsible for handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service.
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. General Dining Room Services

Controls dining room flow of residents and guests during meal periods.
Greets and seats residents and guests in the dining room.
Monitors dining room services and food availability on an ongoing basis to ensure prompt and courteous dining service.
General Meal Services

Supports meal services as required.
Performs and assists with pouring/providing beverages and other service and bussing functions as necessary.
General Dining Room Readiness

Assists in maintaining dining room cleanliness and appearance at all times.
Processes meal tallies and charges based on community and resident meal plans.

Resident Services

Reviews, reads, notates and initializes the Daily Log to document and learn about pertinent information.
Reviews Resident Diet Book, confidential Diet Board / Indicator, Data Card or Chart.
Maintains and protects the confidentiality of resident information at all times.
Food Safety, Sanitation and Maintenance

Safe food handling is practiced at all times to prevent an outbreak of food borne illness.
Performs cleaning and sanitation duties as assigned and as needed.
Maintains dining room and surrounding areas for proper directional flow, organization and supplies placement.
Risk Management and General Safety

Partners with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS) and Lockout Tagout procedures.
Performs and completes all opening and closing checklist criteria regarding energy, equipment and security.
Training, and Contributing to Team Success

Committed to serving our residents and guests through our Principles of Service.
Contributes in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Building Customer Loyalty
Building Trust
Planning and Organizing
Quality Orientation
High School diploma preferred / GED accepted
One (1) year experience in fine dining hospitality and / or full service senior living preferred
As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Paid time off (PTO), sick time, and holiday pay
myFlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon successful completion of required pre-employment screenings and health evaluations in accordance with applicable federal, state, and local laws. Covid 19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. *Florida Applicants: Sunrise conducts Florida Level 2 Background Screening as required by state regulations. Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).