HR Generalist - Employee Relations & Recruiting

Job Description

The HR Generalist II is responsible for assessing and responding to personnel issues including employee misconduct, harassment and discrimination investigations, in conjunction with the Manager, Human Resources. The position also performs all recruitment and selection activities for specific business unit with primary focus of our Columbus and North Region markets. Travel and visibility in Columbus market is required.

1. Addresses employee concerns in a timely manner and assists the Manager, Human Resources in handling sensitive employee relations issues that have the potential for significant exposure to litigation. Escalates complex questions or situations to the Manager, Human Resources in a prompt and confidential manner. Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed. Reports gaps in policies, procedures, and operating controls to leadership to ensure partner impact and risk is mitigated. (30%)
2. Assists WPCU managers with employee relations issues and setting performance expectations to ensure disciplinary actions and terminations are in compliance with applicable laws and regulations. (25%)
3. Performs all recruitment activities, including selection and onboarding activities for all open positions in defined work group. Must be proficient in utilizing a variety of recruiting platforms to attract top talent. Works collaboratively with all members of the HR team and other Business Units to attract, encourage, and retain a diverse talent pool for all positions including community outreach. (20%)
4. Collaborates with Human Resources and Learning and Development to create effective training programs for managers. Effectively facilitates trainings. Creates content for Manager Resources site. (10%)
5. Conduct exit interviews for partners leaving the credit union and conduct stay interviews for current partners to establish any gaps for to maximize retention opportunities within the organization. (10%)
6. Assists HR department in all aspects of human resources as needed including answering questions on recruiting, employee relations, benefits, HRIS administration. Collaborates with other teams to ensure partners receive answers or resources as needed. (5%)

Required Skills

Specialized or Technical Knowledge and Skills:

1. A Bachelors' degree required in Human Resources, Organizational Development, or Business Administration, with 3-7 years' experience, or equivalent combination of education and experience. SHRM or PHR certification preferred.
2. Excellent conflict resolution and investigative skills with a keen eye for detail and legal compliance with employee relations matters.
3. Demonstrated experience in a fast-paced recruiting environment utilizing creative approaches to attract diverse top talent.
4. Ability to create and facilitate presentations on various HR topics including recruiting and employee relations required.
5. Proven record of flexibility, accommodation, patience and effective conflict resolution when servicing others is essential.
6. Demonstrated appreciation and commitment to maintain grounding in the overall business picture to anticipate and effectively prioritize the needs of customers (VP of HR, hiring managers, employees, etc.) are essential to success in this position.
7. Demonstrated aptitude and ability to learn and apply various software applications to office operations required. Ability to trouble-shoot application processes and effectively utilize technical assistance sources desired. Expertise in utilizing an applicant tracking system, ADP or similar HRIS platforms is required.
8. Ability to multitask while adapting to shifting priorities, required.
9. Proven ability to maintain confidential information required.
10. Attention to detail required.
11. Proficient in Microsoft Office applications required.