Hotel Housekeeper Housekeeping Full or Part Time

Housekeeper / Room Attendant
Residence Inn by Marriott Huntsville/MidCity
Housekeeping
Position Type: Full-Time / Part-Time
Position Summary The Residence Inn by Marriott Huntsville/MidCity is seeking dependable, detail-oriented, and hardworking Housekeepers / Room Attendants committed to maintaining exceptional cleanliness and consistently meeting Residence Inn by Marriott Brand Standards .
The Housekeeper is responsible for cleaning and maintaining guest suites, bathrooms, kitchens, corridors, and assigned areas to ensure every room is clean, sanitized, properly stocked, and fully guest ready. This position directly impacts guest satisfaction, Marriott cleanliness scores, quality assurance inspections, and the overall reputation of the hotel.
All team members are expected to follow Marriott brand requirements, property standard operating procedures, safety guidelines, and established housekeeping cleaning procedures during every shift.
Essential Duties and ResponsibilitiesMarriott Brand Standard Compliance Clean and prepare all assigned guest rooms according to Residence Inn by Marriott Brand Standards and property cleaning procedures .

Follow established Marriott standards regarding bed presentation, linen placement, bathroom cleanliness, kitchen cleanliness, amenities, room setup, and overall appearance.

Maintain consistent cleaning standards regardless of occupancy levels or workload.

Correct any cleanliness deficiencies identified by housekeeping leadership or management immediately.

Be prepared for Marriott Quality Assurance inspections, management inspections, and internal housekeeping audits at all times.

Report any condition that could negatively impact Marriott Brand Standard compliance to the Executive Housekeeper or Manager on Duty.

Guest Room Cleaning Responsibilities Housekeepers are responsible for thoroughly cleaning all assigned rooms, including:
Cleaning and disinfecting toilets, showers, tubs, sinks, mirrors, counters, and bathroom fixtures.

Cleaning and sanitizing kitchen countertops, sinks, appliances, refrigerators, microwaves, stovetops, cabinets, and other kitchen surfaces.

Washing or replacing dishes, utensils, cookware, and kitchen supplies when required.

Dusting furniture, lamps, televisions, headboards, artwork, fixtures, vents, baseboards, and other surfaces.

Cleaning underneath beds, sofas, chairs, curtains, and furniture.

Vacuuming carpet and flooring thoroughly.

Removing all previous guest belongings, trash, food items, and debris according to hotel procedures.

Cleaning windows, mirrors, doors, handles, and high-touch surfaces.

Ensuring televisions, clocks, lights, phones, appliances, and other room equipment are properly positioned and functioning.

Reporting maintenance concerns immediately.

Stayover Room Cleaning For occupied guest rooms, Housekeepers must:
Follow Residence Inn stayover service standards.

Clean and sanitize bathrooms and kitchen areas as required.

Cleanliness and Sanitation Housekeepers must maintain excellent sanitation practices at all times.
Using the correct cleaning chemicals and supplies for each surface.

Following proper chemical dilution and safety procedures.

Using designated cleaning cloths according to hotel color-coding procedures.

Keeping clean and dirty cleaning cloths completely separated.

Avoiding cross-contamination between bathrooms, kitchens, bedrooms, and other surfaces.

Changing gloves and cleaning materials when appropriate.

Maintaining organized and sanitary housekeeping carts.

Room Inspection Expectations Before leaving each guest room, the Housekeeper must perform a final inspection.
Properly stocked

Ready for immediate guest occupancy

Housekeepers are expected to take ownership of their assigned rooms and correct deficiencies before submitting rooms as complete.
Maintenance Reporting Housekeepers are responsible for identifying and immediately reporting maintenance issues including:
Damaged furniture

Damaged walls or flooring

Housekeepers should never ignore or conceal maintenance deficiencies.
Lost and Found Immediately report and turn in all guest belongings found in rooms or hotel areas.

Follow the hotel's Lost and Found procedures.

Housekeeping Cart and Supply Management Maintain a clean and organized housekeeping cart.

Stock carts with required linens, towels, amenities, chemicals, and cleaning supplies before beginning assignments.

Avoid excessive usage or waste of hotel supplies.

Notify housekeeping leadership when inventory levels are low.

Guest Service Expectations Although Housekeepers primarily work inside guest rooms, every team member is expected to provide Marriott-level hospitality.
Housekeepers must:
Immediately communicate guest concerns to management.

Maintain professional behavior throughout the hotel.

Productivity and Time Management Housekeepers are expected to:
Remain productive throughout the scheduled shift.

Communicate delays or unusual room conditions to housekeeping leadership.

Properly clock in and out according to hotel timekeeping procedures.

Obtain management approval before working unauthorized overtime.

Quality must never be sacrificed simply to complete rooms faster.
Deep Cleaning Responsibilities Housekeepers may also be assigned deep-cleaning projects including:
Cleaning behind and underneath furniture.

Detailed baseboard cleaning.

Wall and door cleaning.

Deep-cleaning kitchens and appliances.

Cleaning vents and air-return covers.

Carpet spot cleaning.

Furniture detailing.

Curtain and window cleaning.

Detailed bathroom cleaning.

Cleaning areas not normally addressed during routine room turnover.

All deep-clean assignments should be properly documented when required.
Safety Requirements Housekeepers must:
Follow all hotel safety procedures.

Properly use Personal Protective Equipment when required.

Follow chemical Safety Data Sheet requirements.

Report workplace injuries immediately.

Never leave housekeeping carts or equipment in unsafe locations.

Immediately report suspicious activity or security concerns.

Previous hotel housekeeping or residential cleaning experience.

Familiarity with Marriott or other major hotel brand standards is preferred.

Previous hotel experience is preferred but training may be provided to qualified candidates.
Push and maneuver a housekeeping cart.

Perform repetitive cleaning movements.

Safely use cleaning chemicals and equipment.

Schedule Requirements Housekeeping schedules are based on hotel occupancy and operational needs.
Weekdays

Weekends

Holidays

Housekeepers are expected to report to work on time and ready to begin their assignment at their scheduled start time.
Performance Expectations Housekeeping performance will be evaluated based on:
Marriott Brand Standard compliance

Room inspection scores

Proper chemical and supply usage

Completion of assigned deep-cleaning projects

Every guest suite must reflect the cleanliness, consistency, comfort, and attention to detail expected from the Residence Inn and Marriott brands .
Source: Hospitality Online

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