Security Professional: 2nd or 3rd shift

Security Officer

Four Seasons is powered by our people. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We invite you to start a career at the new Four Seasons Private Residences at 706 Mission Street. New to the Four Seasons portfolio and new to the City of San Francisco, this stand alone residence contains 146 private residences that have wowed many with their spacious living and distinctive elegance. This unique building offers unique and customizable offerings for only our Residents. Hourly wage - $35.80

• Medical, dental, & vision
• 401K Retirement plan with matching
• Paid holidays, vacation, and sick pay
• Complimentary accommodations at Four Seasons Hotels & Resorts worldwide

We are actively searching for an experienced and energetic individual to become the Security Officer of Four Seasons Private Residences at 706 Mission Street!

The Role - Overview - The Security Officer is part of a team responsible for the security and safety measures throughout the property. The Security Department promotes and maintains every aspect of the property's physical security and safety for Guests, Residents, Employees, Assets, and Reputation 24-hours a day. Security Officers need to be skilled in problem solving with a high attention to detail. All interactions are expected to be handled with sensitivity towards all occupants and workers, anticipating their needs so that we can meet our standards and achieve maximum Residential satisfaction while complying with all Four Seasons' guidelines and policies.

Respond to Resident support needs with the highest level of timeliness, hospitality, and professionalism.

Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.

Patrol building noting and correcting safety, security, and fire hazards. Able to walk/run upstairs while carrying a fire extinguisher.

Respond with urgency to all emergency conditions and events such as medical assistance / injuries, fires, power failures, floods, leaks, etc.

Implement all policies and procedures regarding security and safety.

Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.

Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.

Provide services addressing residential unit electronic lock problems / reprogramming and basic maintenance.

Share duties in Security Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.

Completing the daily log and the shift checklist, including pass-down information for the upcoming shift.

Complete related duties and special projects as assigned by the Assistant Director of Security.

Flexible and able to work any shift, 7 days a week, and within 24 hours in a day, including weekends and holidays when required.

Assists Resident Service Attendants/Doorman with responsibilities and duties in their absence or due to heavy volume periods.

Receiving, processing, and delivery of packages/parcels for residents and building related management personnel.

Strong customer satisfaction/people skills.

Fluent in English, reading and writing.

At least 1 year of Security experience required, preferably in the Hospitality field.

At least 1 year of Customer Service experience is preferred.

Ability to utilize computer equipment and use email; experience with MS Office, Access Control systems, CCTV Systems, etc. Must be able to work with minimal supervision and be pro-active in their approach to problem resolution.

Must be flexible with schedule; able to work weekdays, weekends, holidays, overtime, evenings, and overnight on occasion.

Serve as a role model for others by demonstrating appropriate business conduct and ethical principles.

Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)

• 401(k) Retirement Plan
• Seasonal "Task Force" opportunities are available
• Paid holidays, vacation, and sick days
• Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - EEOC is The Law.