Full Time Optician/Tech

Brand: Sunglass Hut Location: Boca Raton, FL, US, 33431 Store #: 004523 Sunglass Hut Position: Full-Time Total Rewards: We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

General Function: As an optician you will act as an ambassador for Oakley with the aim to educate and push the boundaries of what is possible through elevating performance of our customers; both on and off the field. As a business leader within Oakley Retail, you will engage the community, inspire learning among the team, grow the business through exceptional customer service, and ensure Oakley customers receive the highest performance from our optical products and services.

Creates an exceptional customer experience and shows urgency in providing service to customers and satisfying their needs.

takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools to reinforce the customers' final selection.

Acts as a leader in optical operations and works in partnership with Store Management to determine growth opportunities for Rx expansion as a driver of the overall business.

Engages and builds relationships with the local community to attract a new customer base.

explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied and expectations are exceeded. Performs work accurately and thoroughly utilizing all technology despite time, pressure, and customer volume, troubleshooting issues as they arise.

Supports daily Retail Operational functions, follows all operating policies & procedures and partners with all members of the management team.

Take pride in store appearance, shows initiative to assists the store team in maintaining the store's visual objectives, housekeeping standards, and assisting with floor and fixture changes.

Additional duties may be assigned as needed in support of the overall operations of the store/business.

Helps foster an inclusive culture by treating customers and colleagues with respect.

High School Graduate or Equivalent

• Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays
• Strong communication skills (verbal & written), including strong relationship building skills
• Ability to be on your feet most of the day or moving on the sales floor or stock room
• Ability to maneuver merchandise and lift up to 40 lbs.
• Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis