Client Support Rep Senior

Location
On site at location listed in job posting

Summary
Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing.

Responsibilities

Provide Commercial Lending Support to Commercial Relationship Managers

Review and Fund Loans

Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues

Be able to identify clients’ operational needs and bank products/services to meet these needs and establish proficiency.

Provide assistance to the bank's clients in all areas of the clients’ relationship with the bank, including loans, deposits, and other bank services

Authorize payment and fees of commercial client overdrafts

Approve and process commercial client’s withdrawals on lines of credit

Communicate with clients, attorney’s, insurance companies, title companies, and various other professionals

Assist in ordering appraisals, flood determinations, UCC’s and familiar with OFAC

Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision

Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents

Requirements

High school diploma or GED and 3 - 5 years experience in a Client Specialist position

5+ years customer service experience in the banking industry

Proficiency with MS Office Suite

Benefit Highlights

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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