Client Management Rep
Virtual Vocations Inc
To enhance customer relationships with the Omnipod brand, the full-time remote Clinical Retention Specialist (CDCES) will engage with clients and healthcare providers, delivering education and training on diabetes management while addressing concerns to ensure optimal product usage and retention.
Key Responsibilities
Provide education and training on Omnipod products to customers and healthcare providers, ensuring understanding and effective use
Initiate communication with customers to assess satisfaction, address concerns, and promote product benefits
Maintain detailed records of customer interactions and analyze data to inform retention strategies and enhance customer success
Required Qualifications
Bachelor's degree with a minimum of 3+ years of experience training or managing insulin pump patients
Current Certified Diabetes Care and Education Specialist (CDCES) certification required
Experience working directly with healthcare providers in a diabetes setting
Current certification in Omnipod Product Training
Must reside within the assigned geography: Florida, Tennessee, Georgia, or South Carolina
Vacancy posted 1 day ago
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