Part-Time and Full-Time Bank Teller

Come join the Layton Hills Branch Teller Team! This position is the ‘frontline’ of the bank and plays a fundamental role in achieving our customer satisfaction in the day-to-day processes at the branch. Prior cash handling experience and excellent customer service skills are preferred for this position, as well as the applicant being comfortable making dozens of transactions daily, and communicating with various customers.

Conduct customer’s financial transactions within time limits and established guidelines (deposits, withdrawals, check cashing, loan payments, sales of official checks & money orders, and other duties as assigned)

Balance accurately and maintains cash limits of his/her drawer on a daily basis

Take an active role in branch programs by greeting all customers, learning their names and meeting their banking needs by introducing new products and services (credit cards, savings bonds, etc.)

Go the ‘extra mile’ to build trust relationships, customer loyalty and satisfaction

Comply with regulatory requirements

Manage risk in every transaction and detect fraudulent transactions to prevent loss

Resolve customer issues and provide relevant assistance

Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers

Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, punctuality, flexibility, and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy.

Responsible for timely completion of all required compliance and security training implemented by GBCI and FCBU

Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect towards external customers as well as internal customers (all organization personnel)

Professionally answer phones within a timely manner, greeting all customers, learning their names, discussing reasonable solutions by having a solid understanding of bank products and services, demonstrating leadership to resolve customer issues and provide relevant assistance while being courteous and respectful

Attends and participates in weekly or bi-weekly One-on-Ones, as well as meeting and trainings as required. Promote behaviors to support and track Key Performance Indicators

High School Diploma or GED

Prior Cash Handling Experience

Full Time) Monday - Friday, 8:00 am - 5:00 pm

Customer satisfaction - Courtesy, tact and diplomacy are essential elements of job

While performing the duties of this job, the employee will work primarily in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. 0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details.

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas.