Barista / Catering Barista

Summary

Engages café guests; greets customers, takes orders, prepares food and beverages, accepts and processes payments.

Duties & Essential Job Functions

Prepares beverage and food orders for customers and catering using standard measures and recipes.

Enters orders into the Point of Sales System (POS); accepts cash and charge payments.

Greets customers and interacts in a manner to ensure customer satisfaction; relays relevant concerns from customers directly to supervisors.

Demonstrates a complete understanding of daily menu items and explains them to customers accurately.

Checks to ensure that all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.

Keeps all equipment clean and free of debris during meal service as assigned.

Cleans equipment and workstation thoroughly before leaving the area for other assignments.

Replenishes condiments, beverages, and general supplies while maintaining cleanliness of service area.

Ensures proper presentation, portion control, and maintenance of proper serving temperatures – follows HACCP standard.

Maintains sanitation and orderliness of all equipment, supplies, and utensils within work area.

Ensures proper food preparation by utilizing approved recipes and in following prescribed production standards.

Serves customers quickly, efficiently, and does not allow back-ups or snags in serving lines.

Develops a positive working relationship.

Performs other duties as assigned.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying.

Required Education: High School diploma or equivalent.

Preferred Experience: Customer‑facing work experience in a coffee shop.

Preferred Licenses/Certifications: Possession of a valid local Food Handler’s Permit or obtain within three months of hiring.

Preferred Certification: Barista certificate.

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