Communications engineering

Apex Systems is seeking two Senior Unified Communications Engineers to provide technical leadership in the design, implementation, and support of enterprise collaboration and communications services in a highly regulated financial services environment supporting one of our enterprise financial services clients. This is a senior-level role with expectations for strong ownership, sound engineering judgment, and the ability to influence platform direction and standards across teams. You'll partner with security, network, and end-user computing teams to drive consistent patterns for reliability and control, lead response on high-impact incidents, and conduct root-cause analysis when services degrade. You will be expected to proactively identify gaps, propose solutions, and guide stakeholders toward decisions that improve resiliency, user experience, and operational maturity.

Provide senior-level technical leadership for unified communications and collaboration services (voice, video, chat, meetings, conferencing) in a regulated enterprise environment

• Own platform architecture and standards, influencing design decisions across network, security, identity, and end-user computing teams
• Administer and troubleshoot major communications platforms such as Zoom, Webex, Google Workspace, and equivalent enterprise collaboration solutions (including client, room, and service-side components as applicable)
• Lead end-to-end implementation initiatives: requirements gathering, solution design, pilot planning, production rollout, and operational handoff
• Troubleshoot complex issues across networking, identity, endpoints, and cloud services to restore service quickly and prevent recurrence; Partner with network and security teams to ensure designs align with standards (e.g., Develop and maintain operational runbooks, support procedures, and platform governance (including change, incident, and problem management)
• Evaluate vendor capabilities and new features with consideration for security, compliance, availability, and user experience; define and execute reliability, performance, and user-experience improvement plans
• communicate clearly with technical and non-technical stakeholders during outages and change windows

7+ years of experience in unified communications, collaboration engineering, or adjacent infrastructure/enterprise systems roles, including ownership of production platforms

• Hands-on experience administering and troubleshooting communications platforms such as Zoom, Webex, and related UC services (voice/video/meetings/messaging)
• Broad foundational knowledge of networking and security concepts to support successful implementations and effective incident response (e.g., Experience supporting or integrating with Google Workspace (Gmail, Calendar, Meet, identity/integration points)

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or View phone number on click.appcast.io .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Everforth Apex uses a virtual recruiter as part of the application process. Message and data rates may apply. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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