Flex Banker

Identify sales opportunities, deepen existing relationships, and grow Salem Five’s market share in the communities it serves.

In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services.

Engage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank’s system of record.

Customer Experience

Making a personal connection with every customer.

Uncovering their financial needs through meaningful discussion and exploration.

Providing financial solutions that meet the customer’s needs.

Have a good understanding of the business of banking to include income and expense streams and portfolio of products and services.

Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Bank.

Demonstrate the ability to build relationships and alliances with customers and colleagues.

Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management.

Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook).

Banking Operations

Able to quickly learn and adhere to all policies and procedure related to branch operations to include, but not be limited to, check cashing, deposit taking, settlement, account opening, debit card issuance, branch opening and closing, audit requirements, compliance requirements, vault and ATM management, and other such functions.

As all Salem Five retail positions are required to have ‘universal’ branch banking skills, must have / develop a full working knowledge of both the traditional ‘sales’ and ‘teller’ functions and routinely perform both.

High school diploma, or equivalent required. Three-five years’ experience in a retail or banking environment or early mastery of Universal Banker II responsibilities required. In the absence of a Manager and/or Assistant Manager, serves as the ‘manager on duty’. Demonstrates leadership abilities, uses sound judgement in decision-making, and serves as a coach for junior staff members. In coordination with the Branch Manager, develops business outside the bank through active engagement in the community, attending networking events, and either jointly with internal business partners or independently conducting business calls on customers and prospects. Proven success in delivering a superior experience in a customer‑centric environment. Salem Five requires each Universal Banker to be federally registered through the National Mortgage Licensing System and individual records to be in good standing.

We offer a comprehensive benefits package designed to support your well‑being and success, including medical, dental, and vision coverage; Flexible Spending and Health Savings Accounts; and tuition reimbursement. You will also enjoy additional perks such as our employee referral program, annual holiday reception, summer family outing, and more.

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. J-18808-Ljbffr Salem Five Bank