Employee Relations & Recruiter (HR)

Monday – Friday
~Position Summary: The Recruiter is responsible for sourcing, recruiting, interviewing, screening, and placing qualified candidates to meet client staffing needs. This role partners with branch management, clients, and applicants to ensure open positions are filled efficiently while delivering outstanding customer service. The Recruiter also builds and maintains a strong pipeline of qualified candidates through creative recruiting strategies, networking, and relationship management.
Recruitment & Staffing
Source qualified candidates through job boards, social media, referrals, networking, job fairs, and community outreach
Review resumes and conduct phone, virtual, and in-person interviews
Maintain a consistent pipeline of candidates for current and future staffing needs
Meet daily recruiting goals, including calls, interviews, placements, and starts
Coordinate new hire paperwork, I-9 completion, E-Verify (if applicable), background checks, and drug screenings
Ensure all candidate records are accurately entered and maintained in the Applicant Tracking System (ATS)
Verify employee availability and maintain an active candidate database
Ensure compliance with company policies and all federal, state, and local employment laws
Employee Relations & Customer Service
Conduct wake-up calls and attendance confirmations before scheduled shifts
Respond promptly to applicant inquiries via phone, email, text, and walk-ins
Assist with employee relations and professionally resolve associate concerns
Build and maintain strong relationships with applicants, employees, clients, and hiring managers
Assist with recruiting events, job fairs, hiring events, and community outreach activities
Utilize social media, WhatsApp groups, and other recruiting tools to attract candidates
Work closely with Account Managers, Sales Representatives, and Branch Managers to prioritize recruiting efforts
Perform additional duties as assigned to support branch operations
High School Diploma or GED required
College coursework in Human Resources, Business, or a related field preferred
1–3 years of recruiting, staffing, customer service, or sales experience preferred
~ Strong customer service and relationship-building abilities
Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
Experience using Applicant Tracking Systems (ATS) preferred
Bilingual English/Spanish preferred but not required