Patient Transporter, Transportation Services

Veteran Transportation Service (VTS) will operate within the Service located at the VA Medical Center/Health Care System (VAMC/HCS) with several Community Based Outpatient Clinics. Help
Scheduling, Data Collection, and Tracking Support:

Consult management, appointment scheduling, and admissions scheduling
Collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS)
Performs a basic analysis of the data and generates a variety of reports
Interacts with various other transportation services such as Emergency Medical Service (EMS), Volunteer Transportation Network (VTN), Disabled American Veterans (DAV), Veterans of Foreign Wars (VFW), etc.
Performance Measures Support:
Coordinates service practices that decrease waits and delays for patients in all specialty areas
Plans consult processing flow to ensure veterans receive consultation services in a timely manner
Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations
Administers quality monitors to be utilized in the internal consultation process to measure the success of efforts to provide seamless care and to support the education of staff in the proper use of the electronic record, to include internal consultation processes.
Coordination, Program Planning and Advisory Services:
Plans and directs programs that provide support services functions and require the application of specialized knowledge and skills
Planning responsibilities require consideration of support services e.g., systems management, operations, workload forecasting, review, and reporting of data/statistical results of program/project studies, vehicle maintenance and repair, etc
Review workload types in Veteran Transportation Service e.g. outpatient clinic visits, surgical admissions
Work Schedule: Monday - Friday, 7:30am - 4:00pm
Transportation Assistant / PD99780S
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
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Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. your performance and conduct;
whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
Knowledge of planning, coordination, and execution of business functions, resource allocation, and production;
Knowledge of generally accepted auditing standards and procedures for conducting financial and compliance, economy
Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms
Clerical
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., spiritual; community; student; Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Duties will be predominantly performed in the Veteran Transportation Service program office with intermittent trips to various locations throughout the Medical Center's catchment area both in and near patient care areas where there may be risk of exposure to disease.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at
Receiving Service Credit for Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.