Undergraduate Research Fellow

Research AssociateRequired Skills & Experience• Bachelor's degree and/or at least one year of professional work experience • Experience with research or following work processes (gathering requirements, capturing notes, documentation). Customer service experience. Demonstrated ability to remain adaptable and flexible in stressful situations. 1+ year of experience with Windows and macOSNice to Have Skills & Experience• Experience with virtual reality systems, cameras and optical systems, lighting systems, and audio systemsJob DescriptionPM Shift - 2:30pm-11pmThe Research Associate will collect face and body data gathered from large-scale capture domes and VR headsets by: Staging and setting-up equipment for the study, which may include engaging with engineering, external equipment vendors, internal and external safety evaluators, and the research study team to ensure the equipment is set up properly. Conducting the study, including participant coaching and interaction, operating complex, experimental capture systems, and debriefing with team leadership as necessary Performing basic troubleshooting of capture systems (hardware and software) and escalate any bugs or issues using internal tools. Providing research study support, including data collection, tracking of participants, and tracking of equipment and procedures. Contributing to and/or update existing documentation Serving as a participant for studies and being captured in various systems as needed. Completing project work related to captures such as recording and updating capture scripts. Attending all required trainings, meetings, and standups Providing feedback for process improvement areasExpectations for Success To be able to successfully execute on the day-to-day responsibilities above, the Research Associate is expected to: Review SOPs and other any other relevant documentation and consult with the responsible Lead for any questions or clarifications in advance of the capture. Arrive on-time for captures and allow additional time, if needed, to review unfamiliar systems or SOPs and for operational set up Arrive on-time and prepared with relevant information or materials for all required trainings, meetings, and standups. Approach each capture and project with ability and flexibility. Be prepared to quickly pivot to new tasks, approaches to capture, or steps in documented processes to keep the team moving forward, even during blocking events. Ensure highest quality and accuracy of data captured by maintaining a sterile and distraction-free capture environment. Escalate any issues to the Engineer Team and properly documenting, in-detail, the nature of the issue. Identify (or partner with the Team Lead(s)) projects and tasks that can be completed during larger blocking events and during planned and unplanned system downtime.