Head of Marketing Design

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Manager, Global SME Market ExpansionOverviewThe SME Global Market Expansion team is a newly established unit within Mastercard's Global SME organization, focused on unlocking incremental SME payment flows in underpenetrated geographies. The team identifies high-potential markets and drives initiatives to expand card usage, acceptance, and share of wallet among small and medium-sized businesses (SMEs). The Manager, SME Global Market Expansion will play a critical role in setting and executing strategies to accelerate the shift from cash, checks, and wire payments to card-based solutions. This role combines strategy, analytics, and hands-on execution, with clear accountability for commercial outcomes including Gross Dollar Volume (GDV), Net Revenue (NR), and pipeline creation.

Define and execute the SME card conversion strategy across prioritized markets, with a focus on displacing cash, checks, and wires

Own and deliver against commercial targets, including GDV growth, Net Revenue (NR), and qualified pipeline generation

Identify target SME segments, industries, and use cases with the highest card displacement potential

Diagnose key blockers to growth and design actionable solutions

Lead end-to-end execution of growth initiatives: from ideation and business case development to pilot, measurement, and scale

Strategy Development & Commercial Ownership

Own market expansion strategies with clear accountability for GDV, NR, and pipeline

Build and maintain robust business cases linking initiatives to measurable financial outcomes

Rigorously track performance, extract insights, and scale what works across market

Market & Customer Insights

Leverage data, research, and feedback to understand payment behaviors and switching barriers

Define target segments and verticals with the highest growth potential

Partner with Finance, Marketing, Regional, and Market teams to shape and execute initiatives

Partnership Development

Support partnership strategies that unlock channel distribution or use cases

Experience in strategy consulting, corporate strategy, operations, sales, or commercial roles within payments or financial services industry

Strong analytical and critical thinking skills, with the ability to link insights to commercial outcomes

Proven ability to own and deliver against financial targets (GDV, revenue, pipeline)

Undergraduate degree required

MBA or advanced degree preferred

Abide by Mastercard's security policies and practices;