Concierge - Flexible hours
1 Hotel Austin, L.L.C.
Responsibilities Provide guests access to city attractions, including transportation, dining, tickets, and personal preferences; maintain an updated database of city highlights and itineraries.
Arrange tickets for theatre, sporting events, local attractions, transportation, and package pickup/delivery; perform front‑office duties and keep work area clean.
Train new or existing concierges in best practices; conduct daily front‑office rallies and review passes.
Authorize and document all important details to leadership and colleagues; uphold 1 Hotels vision, mission, and brand pillars.
Excellent guest service skills; ability to communicate effectively in English.
Proficiency with technology: computers, iPods, iPads, and HMS.
Experience with front‑office or concierge roles preferred.
Flexible to work varying hours, including holidays and weekends.
Professional appearance and demeanor aligned with the 1 Hotels brand.
Equal Opportunity & Legal Statements Starwood Hotels is an Equal Opportunity Employer. If you require any special accommodation, please visit our People Operations page.
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$19 per hour
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