Reception & Administrative Professional

We are seeking a high-capacity, growth-minded professional to serve as the operational heart of our Market Center. Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
This position is far more than front desk coverage. You will manage daily operations, support communication and events, maintain our professional environment, and partner with leadership to ensure the office functions with excellence.
This role is the operational heartbeat of our office, the person who ensures our environment runs smoothly, our agents feel supported, and our leadership team can operate at a high level. Operational Leadership & Office Management

Own the daily operations of the office, ensuring a professional, efficient, and well-run environment at all times
Serve as the central hub of communication, connecting agents, leadership, and clients with clarity and consistency
Anticipate needs and proactively remove obstacles, keeping operations running smoothly without waiting for direction
Manage recruiting calendars, outreach follow-up, candidate communication, and onboarding preparation
Ensure every prospective agent receives a high-standard first impression that reflects the professionalism and culture of the office
Maintain recruiting dashboards, rosters, systems, and reporting to help leadership track progress and momentum
Support new and existing agents by helping them navigate systems, tools, and resources
Collaborate with multiple departments including Leadership, Agent Services, Compliance, Marketing, and Productivity Coaching
Training, Meetings & Event Logistics

Manage scheduling, communication, materials, room setup, logistics, and on-site support
Manage communication, information flow, and documentation using tools like Google Suite and Slack
Assist with light marketing tasks such as printing materials, signage preparation, and agent communication
Environment, Readiness & Brand Standards

Maintain a clean, organized, and professional office environment that reflects our culture and brand
Oversee office supply and inventory management
Manage vendors for facility needs, repairs, stocking, or scheduled maintenance
Work closely xhqgsiq with leadership, gaining exposure to operations, recruiting, finance, compliance, coaching, and agent development
Grow into elevated responsibilities as performance increases
Proficiency with Google Suite (Sheets, Docs, Drive, Calendar)
Ability to manage multiple monitors, tabs, and platforms
Ability to lift 2550 lbs for event setups, stocking, and office readiness
Experience in operations, hospitality, administration, or event management is a plus
A positive, supportive, high-performance culture
Opportunities for advancement within a multi-office organization
Access to world-class training through Keller Williams