Security Dispatcher, Second Shift (Part Time)

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.
Most part-time and all full‑time positions are eligible for benefits.
401k Retirement Match or Pension Plan, based on workgroup eligibility
Adoption Reimbursement up to $3000 per child
Child Care Discount Program with New Horizon 10% off weekly childcare tuition
Education/Tuition Reimbursement
Commitment to Diversity, Equity & Inclusion At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. About this position The Security Dispatcher in the Safety and Security Department answers calls for service, deploys security resources in an effective and efficient manner, utilizes Computer Aided Dispatch (CAD) to record and monitor security resources, and monitors all safety and security systems.
Requirements Education High school graduate or equivalent (GED).
Experience 1 year experience as a Dispatcher in an EMS, Air Medical, Police, Fire, or Security Communications Center
2+ years of experience working in a medical setting with emphasis on incoming multi-line phones and triaging of calls
2+ years of experience working customer service with emphasis on multi-line phones and triaging of calls
Requires the ability to work effectively with other hospital staff, public service agencies, peers, co-workers and the general public.
Basic computer skills with ability to enter data on security activity in a timely and efficient manner.
Licensure/Certification The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. Shift: Day/Evening/Night Variable
Remote or On-site:On-site
Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
Applicants must be currently authorized to work in the United States on a full-time basis. North Memorial Health does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, creed, status with respect to public assistance, or other protected class status. If you believe that you have been treated in a way that does not conform to these statements, please contact our HR Service Center: If you need a reasonable accommodation, due to a disability, or to assist with the application process, please contact our HR Service Center: North Memorial Health is a Federal government contractor or subcontractor.
As a part of our obligations under law, we must develop a written Aff… Policy
Join an empowering, supportive, and responsive environment that delivers unmatched customer service - not only for the community we serve but our own team members, too.

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